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Laka: Cycle Insurance reviews

4.94
Based on 2,352 reviews, last reviewed 18th Dec 2024
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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2%
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Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024
Sonia P's avatar
Sonia P

About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

Already suggested Laka to tens...

5
Super easy to set up and use, simple policy for straightforward needs - makes sense to me and is a beautifully affordable policy which is even better! Particularly living in London, you want to get protection but not at a rate that will empty your pockets. It's sort of like spending spare change to protect my bike. Reviewed on: 1st October 2022

Great value - dedicated insurance

5
Great value and 'cooperative' style business. Reviewed on: 1st October 2024

Great experience with Laka after stress of stolen bike

5
My bike was stolen from a communal bike shed in my flats. Police and building management weren't particularly helpful in investigating, but Laka had me back up and running on a new bike in no time. Completely stress free experience, good advice on similar bikes available, processed incredibly quickly. Really really appreciate it. Reviewed on: 1st October 2024

Super fair insurance model.

5
Super fair insurance model. I know where my cash goes! Reviewed on: 27th September 2024

Best insurer I ever had.

5
Best insurer I ever had. The service is great, the knowledge of the customer service is very good and helped me with my issues. I already had 2 reclaims and both were handled very quick. Reviewed on: 26th September 2024

Insurance made simple and easy

5
Nothing bad to say about the company, super simple to get a quote and make any adjustments to your policy. Everything is just super simple and easy unlike the majority of other insurance companies out there! I feel confident our training and racing knowing that Laka has my back. Reviewed on: 25th September 2024

Been very helpful when I needed it.

5
Been very helpful when I needed it. Especially when my house was robbed they were really helpful in a time of distress for me. :) Reviewed on: 12th September 2024

Highly recommend!

5
Great experience with claims and prompt customer service! Reviewed on: 12th September 2024

I’ve been unfortunate enough to have a couple of get...

5
I’ve been unfortunate enough to have a couple of get downs this year, both of which I am glad I am covered by Laka. Second to non service in getting me back on the road as soon as possible. Can’t speak highly enough of them, nothing is ever too much. Reviewed on: 11th September 2024

I was unfortunately knocked off my bike

5
I was unfortunately knocked off my bike whilst training in an attempted robbery and the drive train of my bike was severely damaged. Laka were very sympathetic and efficient in processing the insurance claim so that my local bike shop could do the relevant repairs and get me back on the road. Reviewed on: 11th September 2024

Hassle free settlement of my claim.

5
Hassle free settlement of my claim. Good value for money. Reviewed on: 10th September 2024