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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent • 4.89/5

Leek Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,832 product reviews

Average score of 4.89/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Leek Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Excellent service

There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick... There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick to answer calls and when we decided to increase our payment it was really easy to carry out - took a matter of moments! Read more Read less

{"display":"Rachel M","full_name":"Rachel M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Rachel M 3rd March 2025

Latest negative rating

1/5

Ridiculous service .

Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the... Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had my details when I opened the account so they knew who I was so they said they would have to post it despite the fact that I live a lot closer to the branch than the postbox they would have to use due to limited post here by the time the weekend is over it will be at least 6 days before I get it Read more Read less

{"display":"Paul Arnold","full_name":"Paul Arnold","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Paul Arnold 7th February 2025
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 3832 company reviews • Last reviewed within 7 days

Excellent service

Mortgages • 3rd March 2025

There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick... There’s little Leek BS can do about interest rates given the current climate but their service and ease of use is unfaultable. They are quick to answer calls and when we decided to increase our payment it was really easy to carry out - took a matter of moments! Read more Read less

{"display":"Rachel M","full_name":"Rachel M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Treat you like a person, not a statistic

Savings • 2nd March 2025

Very friendly staff every time I go into the branch. The Online offering is easy to use and simple to set up. Competitive savings rates.

{"display":"Diane F","full_name":"Diane F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    STAFF ARE ALWAYS WILLING TO GO THE EXTRA MILE TO HEL...

    STAFF ARE ALWAYS WILLING TO GO THE EXTRA MILE TO HELP CUSTOMERS

    {"display":"John Malpass","full_name":"John Malpass","avatar":{"url":"\/assets\/uploads\/avatars\/users\/681515.png"}}'s avatar
    Savings
    John Malpass 1st March 2025
  • 5/5

    Leek Ashbourne

    Visited Ashbourne branch and the staff were very friendly and knowledgeable of their services.

    {"display":"Jody A","full_name":"Jody A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jody A 26th February 2025
  • 5/5

    Great customer service.

    Great customer service. Went to branch on coffee morning, staff were friendly and helpful. Gave great advice about my account.

    {"display":"Bev","full_name":"Bev","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bev 26th February 2025
  • 5/5

    Useful 2 year review

    As the 2 year term is approaching its end, I got a thorough run through of the options available. Agent always took into account my... As the 2 year term is approaching its end, I got a thorough run through of the options available. Agent always took into account my preferences as to balance of cost and flexibility. Read more Read less

    {"display":"Jeremy","full_name":"Jeremy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Jeremy 26th February 2025
  • 4/5

    Decent savings rates.

    Decent savings rates. Good branch locations.

    {"display":"Andrew Wemyss","full_name":"Andrew Wemyss","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew Wemyss 24th February 2025
  • 5/5

    Excellent customer service for myself and my family.

    Excellent customer service for myself and my family. Help explain products to teenage children and help make informed investment choices.

    {"display":"Susan C","full_name":"Susan C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan C 23rd February 2025
  • 5/5

    Fantastic! Great team, great service!

    We went into the branch in Oakengates, Telford to open a savings account for our children with money they had received from their grandparents. We... We went into the branch in Oakengates, Telford to open a savings account for our children with money they had received from their grandparents. We were so impressed with the team, their professionalism and the services offered that we ended up not only opening a savings account for them, but transferring their Junior ISA's Leek Building Society and applying for 2 savings accounts for ourselves. Read more Read less

    {"display":"Carolyn H","full_name":"Carolyn H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carolyn H 22nd February 2025
  • 5/5

    Went in to move money between accounts which was eas...

    Went in to move money between accounts which was easy and was offered advice on accounts.

    {"display":"Matthew F","full_name":"Matthew F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Matthew F 21st February 2025
  • 5/5

    A massive thank you to Laura Bradshaw

    A massive thank you to Laura Bradshaw for all her help in a stressful situation!

    {"display":"NA","full_name":"NA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    NA 20th February 2025

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