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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent 4.89/5

Leek Building Society reviews

Verified business
Last reviewed within 7 days
Building societyMortgageSavings accountHome insurance
See more on their website

Review summary

People rate this company as Excellent based on 3,836 product reviews

Average score of 4.89/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Leek Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Everyone is always very helpful.

Everyone is always very helpful. Lovely environment in the branch.

{"display":"Natalie N","full_name":"Natalie N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Natalie N 7th March 2025

Latest negative rating

1/5

Cannot access account & stuck in a lockout loop

I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than... I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than one place or write them down. This means that if you have an account you don't access very often this can be very troublesome. So i needed a reminder of my username because a PC will not remember it when accessing the site, i then needed a password so i requested a reset, trying to use the reset you need your memorable word and it appears that i have remembered it incorrectly so i attempt to reset my memorable word and then bang. The account i can manage online means i have to call them the next day to regain access. I phoned the next morning and waited all day to be called back, they unlocked me and of course i had my username and a password reset link, it then asked me my memorable word which i don't have and when i clicked reset, i'm locked out again and have to get back on the phone but luckily the phone lines were still supposed to be open for another fifteen minutes but i got voicemail. So i will now be on day three tomorrow and all i'm trying to do now is close my account and run a mile. Read more Read less

{"display":"VladelMC","full_name":"VladelMC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
VladelMC 4th March 2025

About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Building societyMortgageSavings accountHome insuranceFinancial advice

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 3836 company reviews Last reviewed within 7 days

Everyone is always very helpful.

Savings 7th March 2025

Everyone is always very helpful. Lovely environment in the branch.

Rated Excellent 5/5
Read more product reviews

Great customer experience

Savings 7th March 2025

Louise was very thorough, knowledgeable and friendly whilst helping me set up my account. The branch was clean, bright and welcoming.

Rated Excellent 5/5
Read more product reviews
1/9

Products from Leek Building Society

Showing 3 of 4 products offered by Leek Building Society

Savings

by Leek Building Society

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly...

Savings account
Average Rating of Excellent
4.90/5 based on 3210 individual reviews

Mortgages

by Leek Building Society

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you...

Mortgage
Average Rating of Excellent
4.85/5 based on 561 individual reviews

Financial Planning

by Leek Building Society

Leek Building Society financial planning reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how...

Financial advice
Average Rating of Excellent
4.55/5 based on 41 individual reviews

Home Insurance

by Leek Building Society

Checking genuine customer reviews is the best way to gain valuable insight into a provider. We collect Leek Building Society home insurance reviews to help you decide if it's the...

Home insurance
Average Rating of Excellent
4.95/5 based on 24 individual reviews

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