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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Buy to let mortgage.

5
Excellent initial set up and problem free since. Reviewed on: 22nd March 2024

In branch service review

5
Jeanette was extremely helpful in answering my questions and pointing me in the right directing of the mortgage team for advice. Reviewed on: 22nd March 2024

Leek are an excellent Building Society in terms of c...

5
Leek are an excellent Building Society in terms of customer support and guidance. Very easy to approach. When changing to a new product in December 2022 we couldn’t have had a more positive experience with the Leek Advisor who helped us. Reviewed on: 22nd March 2024

Mortgage review.

5
The best customer service is one you don't have to use. I have never had cause to use theirs. Reviewed on: 22nd March 2024

Only brief phone contact over three years but always...

5
Only brief phone contact over three years but always dealt with my enquiry/request very efficiently Reviewed on: 22nd March 2024

Always available, and knowledgeable.

5
Always available, and knowledgeable. They arranged an interest only mortgage for us to enable us " 2nd timers" to get back into the property market. The product was exactly what we required and arranged and presented with a minimum of fuss. Reviewed on: 21st March 2024

Brilliant bank

5
Leek gave me a mortgage when no one else would and I am forever grateful Reviewed on: 21st March 2024

Leek helped us get our first mortgage.

5
Leek helped us get our first mortgage. They were timely, had excellent communication throughout and kept us up to date every step of the way Reviewed on: 21st March 2024

Friendly and knowledgeable staff,

5
Friendly and knowledgeable staff, explain the products well Reviewed on: 21st March 2024

We experienced good customer care through the applic...

5
We experienced good customer care through the application process and any subsequent emails etc, a honest and value for money service Reviewed on: 21st March 2024

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