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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (670 reviews)

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4.90

Based on 670 reviews, last reviewed 30th Jan 2026

8500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (670)

First time buyers

Myself and my husband were recently first time buyers so everything felt very overwhleming however we absolutley didnt need to feel like this as Leek building society were approachable and easy to use. All documents were dealt with fast and any questions were answered promptly, we had no issues at all. Leek building society made a very scary and stressful time much easier! Reviewed on: 13th January 2025

Overall I have been with leek united since 2007 and...

Overall I have been with leek united since 2007 and have always found them excellent. Reviewed on: 13th January 2025

Leek have been brilliant since day 1

Leek have been brilliant since day 1 Reviewed on: 13th January 2025

5 Star Service.

Staff are very friendly, helpful and knowledgeable. Reviewed on: 13th January 2025

Manual underwriting

I was looking for a mortgage provider who offered manual underwriting as I prefer the more human approach. It was a great experience all around and I couldnt recommend highly enough! All of the advisors were super helpful and always clear and concise. Thank you so much! Reviewed on: 13th January 2025

'Simply the Best!'

The Leek Building Society is our fourth building society and by far the best in 30 years of being homeowners. There is always 'a human' to speak to on the other end of the line and the advice is cobstructive, practical and, at times, reassuring. We would not now go to any other provider! Reviewed on: 13th January 2025

Mortgage advisor was very knowledgeable and professi...

Mortgage advisor was very knowledgeable and professional and could not do enough for us Reviewed on: 13th January 2025

Outstanding Service

Professional, efficient, polite are just some of the words to describe Leek Building Society's customer service. Always on hand if you have an issue and always understanding during tough times. Quick responses and clear and precise information make their customer service second to none. Reviewed on: 13th January 2025

Have been with Leek for over 10 years.

Have been with Leek for over 10 years. Always approachable and helpful. With great customer service, you are a true customer not just a number! Reviewed on: 13th January 2025

I have been with Leek Building Society for 11 years...

I have been with Leek Building Society for 11 years and I wouldn't dream of changing as their services is excellent. They are always knowledgeable about the product and always make sure it suitable to my needs. What i love most is that I can call them and speak to someone instead of an online service. They are highly recommended in my view Reviewed on: 13th January 2025

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