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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (670 reviews)

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4.90

Based on 670 reviews, last reviewed 30th Jan 2026

8500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (670)

Years of good service

Have stayed with Leek BS for more than 10 years of home ownership, always receive a good level of service from a friendly team. Very much appreciate still having a local branch. Reviewed on: 13th January 2025

Very helpful staff

Very helpful staff easy to contact on the phone Reviewed on: 13th January 2025

Recommended to my friend

Leek building society have provided me with a solution to my situation. They are always helpful and answer any questions I may have. They take time to ensure that I am getting the correct product for my meds. I have already recommended Leek building society to a friend. Reviewed on: 13th January 2025

They are a great lender.

They are a great lender. Real people! Reviewed on: 13th January 2025

They have always been really helpful.

They have always been really helpful. Especially when covid hit and there were alot of struggles around mortgage payments. Nothing was ever too much hassle. Very supportive Reviewed on: 13th January 2025

Generally good.

I’ve never had any problems contacting them and always received good service and information. Their website works well and keeps me up to date with new offers. The only disappointment was the charges made foe renewing my mortgage with them. I felt they were excessive considering I was a loyal customer. Reviewed on: 13th January 2025

Excellent service and products

Easy to contact. Great to deal with. Quick appointments. Competitive products that I find hard to beat. Freindly and knowledgable staff who seem to go out of their way to help you and treat you as a person not just a customer. Been with Leek for years and highly recommend. Reviewed on: 13th January 2025

The people's champions

I have personally always had a great experience with Leek and they have always looked after me, whether that be keeping me up to date (but not flooded me with letters, adverts and the likes) They have always been lovely on the phone, a proper person, family run business vibe and speaking to me in normal terms without confusing jargon. I have a mortgage, loan and considering a child ISA with Leek too because the service is amazing and rates very attractive Reviewed on: 13th January 2025

Great personal service and very fair.

Leek Buiding Society interest rates are fair, and they provide excellent personal service. They work hard to ensure that you are on the correct product for your needs. Reviewed on: 13th January 2025

Good response time when answering phone

Good response time when answering phone, always have information at hand Reviewed on: 13th January 2025

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