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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (691 reviews)

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4.90

Based on 691 reviews, last reviewed 6th Mar 2026

58% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My Mortgage Excellent company to deal with. Have been a customer for many years and always found them most helpful and supportive throughout the years Reviewed on: 6th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (691)

Good mortgage provider

Good service as first home mortgage provider Reviewed on: 17th February 2024

Fixed mortgage

I used a mortgage advisor who chose to fix my mortgage with yourselves because of the competitive prices. It was set up easily and I have been satisfied and not needed to contact yourselves with any issues. Reviewed on: 17th February 2024

Great customer service but no online account!

Easy process when applying for our first mortgage, although the lack of online account and reliance on the UK postal system, meant our first mortgage payment didn’t go through. Luckily the customer service was fantastic and helped us sort things out, but really if we’d been able to submit our bank details online we wouldn’t have had any issues. Reviewed on: 17th February 2024

Excellent experience via a broker

We used a mortgage broker so didn’t deal with leek building society directly, however the process ran smoothly and we got our dream house. My husband and I are very happy! Reviewed on: 17th February 2024

Good products and quick efficient customer service b...

Good products and quick efficient customer service by phone and email. Reviewed on: 17th February 2024

30 years of dependable service.

Dependable advice; good range of products and great customer service. Reviewed on: 17th February 2024

10 out of 10

Been brilliant, staff are very knowledgeable and friendly, service provided we can not fault! Reviewed on: 17th February 2024

Excellent service by Leek for my BUY to LET Mortgage

Excellent service by Leek for my BUY to LET Mortgage Reviewed on: 17th February 2024

quick and easy to follow steps.

quick and easy to follow steps. I was able to navigate your website easily and it gave good concise instructions Reviewed on: 17th February 2024

Mortgage

I secured a fixed term mortgage through a broker. The process was all good although an app would be useful and one of the letters I received had some errors and had to be resent Reviewed on: 17th February 2024

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