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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (422 reviews)

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4.80

Based on 422 reviews, last reviewed 20th Nov 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good service and easy to communicate professional Good service and easy to communicate professional Reviewed on: 16th April 2024

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you need help understanding your options.

If you’re interested in a mortgage with Leek Building Society, check our reviews to see what existing borrowers have to say. Find out why they chose the Society as their mortgage lender and if they have been satisfied throughout the term. Learn more about the Society’s customer service and commitment to its members. All of this and more can be found in our Leek Building Society mortgage reviews.

If you have a mortgage product with Leek Building Society, leave a review on Smart Money People. Tell us which mortgage product you have. What was your experience with the application process like? Have you found any pros and cons of being with the Society? Would you recommend the lender to family and friends? Whether good or bad, write a Leek Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Leek Building Society Mortgages reviews (422)

Mortgage new deal

Could have a face to face appointment, the staff were friendly, professional and very informative. Nothing was too much trouble and explained all options clearly and simply. Good experience. Would recommend services to family and friends. Great service Reviewed on: 3rd March 2023

A good solid reliable building society with real people in charge.

I took out my first mortgage with the leek in the late seventies when it was hard to get one with any of the big lenders even at sixteen percent! leek have always been of gereat help and a source of good impartial advice. I have seen a lot of employees come and go over the years some spending there entire working life at the leek, always helpful and glad to be of assistance to some it may be "old style" to have real counter staff and managers etc but but to most "normal investors" it is reasuring to have stability and integrity in the insttution that is providing you with the biggest financial Involvement that you will ever undertake. Not eveything can be done on the internet or over the phone! it's Good to Talk face to face to an understanding person as and when you need it, "Leek United the good face of finance." Reviewed on: 3rd March 2023

Great savings place

Very friendly staff and ideal location to save money. Reviewed on: 3rd March 2023

Personal face to face

This is exactly how banking used to be. The complete package, excellent customer service, face to face meetings to discuss products and concerns or to even answer any questions. Cannot fault. Superb. Reviewed on: 3rd March 2023

Best people to speak to

We have been with leek building society for over 30 Year they know who you are when you walk in so easy to talk to face too face and on the phone Reviewed on: 3rd March 2023

Staff are always friendly and helpful.

We’ve had our mortgage for 6 + years now, we were first time buyers so new to mortgages. The help and guidance we received was just what we needed. Reviewed on: 3rd March 2023

Great service and helpful staff

I switched my mortgage from a residential to a buy to let. I was quite daunted by the idea of this but all of the people that I spoke with were so helpful and explained everything brilliantly. The process was really easy and at no point did I feel uneasy about what I was doing. I've recommended them to many of my friends as the levels of service in my opinion are so high. Reviewed on: 3rd March 2023

Leek Building Society Branch Review

Nothing to improve. Veronica was incredibly helpful and speedy. Great service! Reviewed on: 27th January 2023

Customer service

Friendly, helpful and always happy with a big welcoming smile on their faces. Reviewed on: 23rd January 2023

slow and overly complicated

Leek made a simple buy to let mortgage incredibly complicated and it took a long time to get the mortgage in place despite it really being a simple, relatively small, mortgage. They imposed conditions for no real purpose costing us extra money in the process Reviewed on: 2nd January 2023

Reply from Leek Building Society Thank you for taking the time to provide us with feedback about your recent mortgage application and we’re sorry to hear that you feel the process was slow and complicated. I have reviewed the timeline of your specific case and if you would like to discuss your concerns in detail, I am more than happy to look at any specific issues you may have. I can be contacted on 01538 714089 or by e-mail at [email protected]. Tracey Birch – Head of Underwriting & Financial Support Response date: 3rd January 2023

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