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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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1%
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Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Smooth and hassle free - would recommend to all frie...

5
Smooth and hassle free - would recommend to all friends and family. Reviewed on: 23rd January 2024

Easy mortgage application process.

5
Easy mortgage application process. straight forward when making an overpayment this year. Reviewed on: 23rd January 2024

Product Transfer.

5
As existing customers we have just completed an on-line mortgage transfer application. The procedure was very simple. I rang once for advice and a very helpful staff member quickly answered my query. Reviewed on: 23rd January 2024

Great first mortgage experience

4
Leek helped me get on the property ladder as a first-time buyer, purchasing a new-build, during historic high interest rates. Documentation and comms has been great. Two months in and I’ve not had any issues. Reviewed on: 23rd January 2024

Friendly, efficient and very professional service

5
Friendly, efficient and very professional service Reviewed on: 23rd January 2024

My first mortgage

5
When applying for my first mortgage, Leek United Building Society offered the best interest rate on a 5 year fixed deal. We put our application in & everything went smoothly. A few months down the line, we decided that we wanted to start overpaying our mortgage each month so I submitted an online form requesting a callback after 4pm on weekdays. The following day, I received a call from a member of staff who talked through our monthly repayments & amended our direct debit to reflect the payments we wanted to make. She was incredibly helpful & friendly and I couldn’t believe how quickly leek had gotten back to us. I would definitely consider remortgaging with them as I have only had positive experiences so far Reviewed on: 23rd January 2024

Such great service from all of the staff.

5
Such great service from all of the staff. 10 out of 10 Reviewed on: 23rd January 2024

We have been with leek united for a quite a long tim...

5
We have been with leek united for a quite a long time and we have always been well looked after the staff are very welcoming and extremely helpful we have seen with the for the beginning of are mortgage never been with anyone else Reviewed on: 23rd January 2024

Made the experience very easy.

5
Made the experience very easy. Customer Service call was very good Reviewed on: 23rd January 2024

Amazing rate consistency.

5
Amazing rate consistency. Never can imagine going with another lender/building society. You allowed me to purchase my first home and will be forever grateful Reviewed on: 23rd January 2024

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