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Leek Building Society: Mortgages reviews

4.90
Based on 689 reviews, last reviewed 4th Mar 2026
10300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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1%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026
Martin G's avatar
Martin G

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (689)

Exceptional society.

5
Very very good society. The staff are always very helpful and always do what they say they will do. Overall I get great value for money and exceptional customer service. Thank you LEEK….!!!!!!! Reviewed on: 23rd January 2024

Well priced and provided good access to rates for fi...

5
Well priced and provided good access to rates for first time buyers which many other lenders did not provide. Reviewed on: 23rd January 2024

Great to deal with

5
Great products. Competitive. Good website. U.K. phone staff who are helpful and knowledgeable. Easy to access services. Reviewed on: 23rd January 2024

Good communication, always there to help and solvin...

5
Good communication, always there to help and solving queries when they arise. Listen to your circumstances and provide the best product available. Reviewed on: 23rd January 2024

Good service - no issues

5
Took out a mortgage two years ago. Have been easy to deal with and no issues. Have since also opened a savings account with Leek Reviewed on: 23rd January 2024

Best mortgage rate around.

5
Best mortgage rate around. Always accessible. Reviewed on: 23rd January 2024

Good customer service

5
Good customer service when my husband died they handled my queries with sensitivity and quickly Reviewed on: 23rd January 2024

Two mortgages with Leek and the experience was smoot...

5
Two mortgages with Leek and the experience was smooth and very quick in responses and issuing/ sending out documentation. Best mortgage experience so far. Reviewed on: 23rd January 2024

Leek Building Society came to my rescue.

5
Leek Building Society came to my rescue in 2018 when, at the age of 68, I was faced with a domestic crisis which forced me to seek a partial re-mortgage of my home. The mortgage broker who acted for me found only one lender in the UK willing to lend someone of my age the money - Leek Building Society. Throughout subsequent negotiations Leek Building Society could not have been more helpful. They acted with the utmost courtesy and efficiency. In 2023 I had to renew. Although my mortgage broker urged me to look at other possibilities I had no hesitation in seeking a renewal with Leek Building Society, at a revised fixed rate which meant I was paying almost an identical amount to the previous five years. In the light of recent interest rises that has proved so beneficial. Leek Building Society and its staff are heroes. Reviewed on: 23rd January 2024

The only mortgage company we trust!

5
Always been upfront and honest with us. Brilliant customer service and always make time for us. We stay loyal even though competitors are constantly asking us to move. For us it’s all about the relationship. Reviewed on: 23rd January 2024

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