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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4569 reviews)

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4.91

Based on 4,569 reviews, last reviewed 1st Feb 2026

135% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good customer service but have closed some local bra... Good customer service but have closed some local branches. Interest rates not as competitive as elsewhere. Reviewed on: 1st February 2026

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4569)

I found the whole experience, excellent.

I found the whole experience, excellent. The staff were friendly, very knowledgable and helpful. The product was excellent too. I would highly recommend them. Reviewed on: 24th January 2024

Knowledgeable friendly staff are always available to...

Knowledgeable friendly staff are always available to give advice and help with enquiries Reviewed on: 24th January 2024

The bank gives an excellent personal service

The bank gives an excellent personal service to both myself and my Mother who's 83 and nothing is too much trouble in assisting her and in adversely myself Reviewed on: 24th January 2024

Excellent friendly service.

Excellent friendly service. Always take time for a chat. Reviewed on: 24th January 2024

Friendly staff.

Friendly staff. Local branch which is helpful. Reviewed on: 24th January 2024

Leek Building Society - excellent!

I have been a Leek (United) Building Society customer for many years. In all my dealings regarding mortgages, insurance products and savings I have always found them excellent to deal with. The branch network is a real strength of the society. Admittedly they may not always have the cheapest mortgage rates or best saving rates but they make up for that with a consistent approach to customer service. I would wholeheartedly recommend them to anyone - particularly young adults who can get the saving habit started with a great partner. Reviewed on: 24th January 2024

Good service received and got the deal I wanted and...

Good service received and got the deal I wanted and needed and helps my financial planning for my retirement in these difficult times Reviewed on: 24th January 2024

The best financial institution to do business with!

It was so easy doing business and the products were very competitive. They made everything easy and had excellent knowledge on all the products and services. Bright and warm environment and very friendly staff that made the experience more personal. It's nice to be able to easily speak to someone face to face. Well done guys! Reviewed on: 24th January 2024

We set up a fixed rate saving account to supplement...

We set up a fixed rate saving account to supplement our pensions. Mostly dealt with online which was fairly straightforward but it was great to speak to somebody quickly over the phone just to clarify a couple of things. I was very impressed with both the speed of reply, only rang for a few seconds before getting to speak to a human being, amazing, (you get used to waiting on the phone for ages these days and then having to listen to a recorded message). We were also impressed with the level of knowledge of the person we spoke to. She immediately knew what I was asking about and was able resolve our small issue. All in all a very positive experience. Reviewed on: 24th January 2024

Friendly service from leek

Great friendly service and good knowledge. Reviewed on: 24th January 2024

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