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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4653 reviews)

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4.92

Based on 4,653 reviews, last reviewed 11th Feb 2026

193% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

They have a local branch open on a Saturday They have a branch open in our local town, open on a Saturday with real people you can talk to Reviewed on: 11th February 2026

Latest lowest rating:

1

Staff have an attitude problem Staff have an attitude problem in Derby Street branch. Rude to my husband and didn’t take into account his disability. I also have had bad experienc... Read more Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4653)

Friendly Staff. Quick to respond to any request

Set up online , but realised I sent money with no account number , I called up and straight through ! I felt silly , but the leek building society didn't make me feel like this , they were also very friendly on the phone ! Quick and easy resolved and even called me next day to say its been sorted and there nothing to worry about . Thank you 100% recommend . I even got my partner to open an account ! Reviewed on: 26th January 2024

Local banking

Good to have a local branch to go in and talk to people. They support local causes. Reviewed on: 26th January 2024

very clear , concise and polite service with a smile...

very clear , concise and polite service with a smile and answers in terms i could clearly understand - this was a pleasant surprise Reviewed on: 25th January 2024

Great personal treatment!

My husband and I like the experience of going into the branch and receiving good honest communication from a real person!. We are quite good with the technology but appreciate the human touch and reassurance from a person. Reviewed on: 25th January 2024

Always very helpful and knowledgeable

Always very helpful and knowledgeable Reviewed on: 25th January 2024

Good customer service and saving rates.

Good customer service and saving rates. Reviewed on: 25th January 2024

Branch access

Being able to access a local branch and speak to a person is something that I consider very important when dealing with financial matters. All staff have been very couteous and knowledgeable. Reviewed on: 25th January 2024

Transferred an existing ISA from another provider to...

Transferred an existing ISA from another provider to a fixed term one. Couldn’t have been simpler. Helpful knowledgeable staff. Nice bright branch. Open on Saturday mornings is a bonus too. Have since opened a new ISA for this tax year, this was even easier as they already had my information. Reviewed on: 25th January 2024

The staff in the leek united, cheadle are all excell...

The staff in the leek united, cheadle are all excellent and always look forward to visiting the branch. Reviewed on: 25th January 2024

high rate of saving accounts

Last year Leek provided high rate saving accounts Reviewed on: 25th January 2024

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