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Leek Building Society: Savings reviews

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4.92
Based on 5,163 reviews, last reviewed 7th May 2026
8% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

5

friendly, informative and helpful friendly, informative and helpful Reviewed on: 7th May 2026
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Latest lowest rating:

1

Queued for ages nnjnj j h h h hununujnjnjnjnjnjnunun... Queued for ages nnjnj j h h h hununujnjnjnjnjnjnununnjnu Reviewed on: 27th March 2026
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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5163)

In branch service review

4
I am generally happy but sometimes there are only 1 or 2 on front desk. My appointment today has been very thorough and helpful. Very polite and helpful and willing to take time. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Jeanette was very polite and welcoming. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Helpful, polite, courteous staff member in branch. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
I am fully satisfied with the service from Marie opening my new account today. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Excellent customer service, friendly and helpful staff, and a lovely working environment. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Local and I like the Leek Building Society's face-to-face service. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Always and easy and pleasant experience with the Leek. Reviewed on: 23rd February 2024
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Verified Member

Customer service can be shockingly bad and has been...

2
Customer service can be shockingly bad and has been for quite a while now. When going into the Derby Street branch, certain staff can make it difficult to draw money out. I have been questioned about my signature before and even been asked what i want the money for! I also know of several people that have had the same problem. Reviewed on: 22nd February 2024
Osprey's avatar
Osprey
Reply from Leek Building Society Thank you for taking the time to leave a review. We’re sorry to hear about the service you’ve received when using our Derby Street branch and we can confirm that your feedback about this has been passed onto the branch manager for review. The Society takes the safety and security of our members’ savings very seriously and we have a number of measures in place to protect our customers from potential fraud and financial crime. This means that there may be occasions where we need to ask some additional questions before completing a withdrawal at our branch counters. The branch staff will be happy to answer any questions that you may have about this and they can be contacted on 0808 169 8423 or by e-mail at [email protected] should you wish to get in touch. Kind Regards Dave @ Leek BS Response date: 23rd February 2024
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Leek Building Society

Regular Savings Account - Variable rate

5
Good regular savings product variable rate at outset, held account for 8 years. Reviewed on: 22nd February 2024
A1's avatar
A1

Trying to locate my old account 20 odd years ago ,...

5
Trying to locate my old account 20 odd years ago , went in the women was amazing found my account updated everything so I can use it again , so pleased Reviewed on: 22nd February 2024
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Craig B

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