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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5168 reviews)

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4.92

Based on 5,163 reviews, last reviewed 7th May 2026

10% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

friendly, informative and helpful friendly, informative and helpful Reviewed on: 7th May 2026

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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5168)

Great Service Great Staff

Open easily accessible branches with excellent staff really helpful and friendly. Reviewed on: 17th February 2024

Only the best.

My experience has always been very good and the staff are always pleasant, friendly and helpful. Also the location of the Leek Building Society is very good Reviewed on: 17th February 2024

Great staff.

Great staff. Very helpful. Short wait times on phone. Customer services always helpful and hive guidance. Spoke to multiple members of staff and they always manage to sort my issues quickly. I can't recommend them enough. Reviewed on: 17th February 2024

Has to be said!

The Derby Street branch can be busy with long queues which I can understand, however people, including myself get very frustrated by the staff who, to be honest can appear to be ignorant.It would be nice if they could say simply we will be with you as soon as we can, and nothing worse than getting to the front of the queue and the employee has finished serving and then disappears without a word.OK, maybe they need the bathroom or something ut a few words wouldnt go amiss! Where possible now we go to the head office on St Edward Street as the staff there are more pleasant! Sorry but these things need pointing out. Reviewed on: 17th February 2024

Experiences

Our questions were answered quickly and in language that wss understandable. Face to face appointments are much better. Reviewed on: 17th February 2024

ISA and Pyramid account

I have had an ISA and Pyramid account with LBS for over 30 years. Very easy building society to deal with and helpful staff Reviewed on: 17th February 2024

Wonderful Cheadle branch

The staff at the Cheadle branch are amazing. So helpful and knowledgable. They can't do enough to help you. They are so friendly. Reviewed on: 17th February 2024

Very helpful,great advice given to me on the best sa...

Very helpful,great advice given to me on the best savings accounts,great advice on which to lock away my money safely. Reviewed on: 17th February 2024

The staff are always very helpful, both on the phone...

The staff are always very helpful, both on the phone and in our local branch. Rates are reasonable- although I’d like them to be a little higher. Reviewed on: 17th February 2024

Excellent service in St Edwards Street Branch.

Excellent service in St Edwards Street Branch. The staff are all first class and are always happy to help. Reviewed on: 17th February 2024

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