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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4161 reviews)

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4.92

Based on 4,161 reviews, last reviewed 28th Nov 2025

16% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

In branch service review Like the face you can come into a branch not only online. Reviewed on: 28th November 2025

Verified source

Latest lowest rating:

1

Cannot access account & stuck in a lockout loop I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than one place or write them do... Read more Reviewed on: 4th March 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4161)

Drop in

Dropped in twice to ask advice, no problem staff were able to help with out appointment , made appointment to follow on lovely guy nothing to much trouble or rushed excellent service, this is everything to me Reviewed on: 30th March 2023

Amazing building society

I have been with leek united since I was younger, all my family have also been customers at leek united and now my children, it's always that small family banking atmosphere. Marjorie was always my favourite at the Hanley branch and now she's retired, all the staff are extremely friendly giving it that homely atmosphere. Always go above and beyond hence why as a family we don't go to anywhere else! Staff are always so welcoming to my children also. I love the new look of the Newcastle branch keeping up with new modern trends, and the staff in that branch also are really friendly, yoy just can't fault leek united overall. Reviewed on: 30th March 2023

Always a warm welcome

Must say as a regular ‘in branch’ customer at the Congleton branch, the staff greet you with a genuine smile & hello, they’re most knowledgeable with different services & products they offer, most of all they are friendly, professional, have discretion when needed & present very smart appearance within the branch. After experiencing some ‘on line ‘ experiences with other building societies, decided to return to in branch services & accounts, as I feel I have more confidence with whom I’m dealing with & a much more personal approach which matters to me 200%. Well Done to all the staff at Congleton branch Reviewed on: 30th March 2023

Over and above

On a recent visit to my local branch in Macclesfield a customer in front of me was trying to withdraw money from his account unfortunately he did not have his pass book or any acceptable form of identification, the staff tried there best to accommodate his request without breaking the societies security rules even offering to deal with his request after the branch’s closing time. You can always rely on all staff to be helpful Friendly and professional Reviewed on: 30th March 2023

Last of the locals!!

The Leek Building society is the only remaining building society with a branch in Ashbourne. As well as competitive interest rates, they provide a genuinely helpful service, delivered by staff who are unfailingly polite and helpful Reviewed on: 30th March 2023

Leek building society isa

Great isa rates and excellent service Reviewed on: 30th March 2023

Best building society

Myself and my family members are with the bank and have for many years. My branch is a part of the community and I personally like leek BS, as I can have face to face customer service and the staff are always at hand to assist. We need more Leek BS as the face to face human contact is disappearing in the high streets and I like Leek for still having walk in branches. The products and services cater all my needs, keep up the good work. Reviewed on: 30th March 2023

Opening a child savings account

I wanted to open an account for my daughter with some money I had inherited. I was seen quickly and taken into a private room to discuss the options. The staff member gave their honest and professional opinion on which would be the best account for my needs. It was opened and the money deposited all in the same visit. The account has been really easy to manage since and is providing good interest returns. Reviewed on: 30th March 2023

Saving made easy

At the beginning of each month I put the same amount of money into a Regular Saver account. It is easy to achieve and quickly sorted. Reviewed on: 30th March 2023

Brilliant quick service

Staff pleasant and work hard to sort out all needs. Reviewed on: 30th March 2023

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