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Leek Building Society: Savings reviews

4.92
Based on 4,161 reviews, last reviewed 28th Nov 2025
16% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Like the face you can come into a branch not only online. Reviewed on: 28th November 2025
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Latest lowest rating:

1

Cannot access account & stuck in a lockout loop I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than one place or write them do... Read more Reviewed on: 4th March 2025
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VladelMC

About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4161)

Brilliant service and friend atmosphere

5
Leek united always provide and friendly and welcoming atmosphere. Staff are lovely and always will to help and stay very professional. Credit to the company. Reviewed on: 30th March 2023

Friendly but longer opening hours would be better.

3
I'd like to be able to visit in the afternoon sometimes. 9 till 1 is quite restrictive Reviewed on: 30th March 2023
Reply from Leek Building Society Thank you for taking the time to leave a review - it is very much appreciated. The opening hours of all of our branches are kept under constant review and your feedback about this has been passed onto our Head of Branch Network & Customer Support. We do offer alternatives to transacting in branch and our staff at Derby will be happy to discuss these with you. They can be contacted on 0808 169 8421 or by e-mail at [email protected] should you wish to get in touch. We hope that you’ll continue to save with us going forward. Kind Regards Dave @ Leek Building Society Response date: 30th March 2023
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Leek Building Society

Friendly staff

5
Friendly staff very helpful answer any questions you have Reviewed on: 30th March 2023

Family

5
My family have saved and had mortgages with leek utd bs for many years. . Every time we go in to our local branch you are greeted with a warm and happy smiling face,you are not treated like a customer but a family member, leek united are your extended family. Reviewed on: 30th March 2023

Helpful and friendly.

5
When looking to make the most of my savings I found the staff at the Uttoxeter branch really helpful. They weren't pushy but helped me make informed choices. I was really happy with the advice I recieved. Reviewed on: 30th March 2023

Pass books

5
Have transferred my grandchildren’s savings to Leek United because you still gave pass books. I do not want these accounts online. Dealt with very courteously by lovely staff in your Hanley branch. Thank you. Reviewed on: 30th March 2023

Leek United has become one of the most popular Building society. Also even more recommended for there online banking.

5
Ask the people. Thay will say great staff who devoted there time to us. Reviewed on: 30th March 2023

Great local savings organisation

5
Easy to do business with, especially now that the online service is available. Always a friendly and efficient service in branch. Reviewed on: 30th March 2023

Freindly,knowledgeable

5
Lovely freindly,welcoming and overall not pushy with there service Reviewed on: 30th March 2023

Friendly Service

5
The staff in the Newcastle branch are really friendly and professional and I feel they always give you the best advice Reviewed on: 30th March 2023

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