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Leek Building Society: Savings reviews

4.92
Based on 5,171 reviews, last reviewed 19th May 2026
12% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service thought I would need an appointment b... Lovely service thought I would need an appointment but was seen quickly by will who was very efficient Reviewed on: 19th May 2026
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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5174)

Good interest rates.

4
Good interest rates. Polite staff Reviewed on: 23rd January 2024

Great customer service .

5
Great customer service ..staff very helpful too Reviewed on: 23rd January 2024

Transferred a Shares ISA to Leek and they were so he...

5
Transferred a Shares ISA to Leek and they were so helpful in ensuring that this transaction was as smooth as possible. Reviewed on: 23rd January 2024

Very helpful in local branches.

4
The online banking system is a bit basic but they are very helpful in local branches and overall my experience with them has been very positive. Reviewed on: 23rd January 2024

Savings review

5
Great customer service, always happy to help Reviewed on: 23rd January 2024

Poor service from Derby Street Branch

1
The service the the Derby Street Branch is appalling. Lots of staff not serving customers and chatting in offices Reviewed on: 23rd January 2024
Reply from Leek Building Society Thank you for taking the time to leave a review. We’re very sorry that the level of service you received on this occasion wasn’t in line with both your own and the Society’s high expectations and we can confirm that your feedback has been passed onto the branch staff for action. We hope that what happened won’t put you off visiting us again and we look forward to helping you on your next visit. Kind Regards Dave @ Leek Building Society Response date: 23rd January 2024
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Leek Building Society Branch Review

4
Excellent personal service form Amy in arranging my large CHAPS payment. Well done. Reviewed on: 22nd January 2024

Leek Building Society Branch Review

5
Excellent, personal service - as usual. Reviewed on: 22nd January 2024

Leek Building Society Branch Review

5
Friendly staff and very helpful. Reviewed on: 22nd January 2024

Leek Building Society Branch Review

5
Great in branch service with Sally in Ashbourne. Reviewed on: 22nd January 2024

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