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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4569 reviews)

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4.91

Based on 4,569 reviews, last reviewed 1st Feb 2026

135% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good customer service but have closed some local bra... Good customer service but have closed some local branches. Interest rates not as competitive as elsewhere. Reviewed on: 1st February 2026

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4569)

Best for face to face service

I use mainly 3 local branches of Leek building society and always receive a warm welcome in each. Being able to receive advice in person is very important to me as it builds trust and I have confidence in them. Being a naturally anxious person it is crucial for me to feel I am being respected as a person and not a number when dealing with my finances so I appreciate this very much. I like that I can use branches within my local area and that they are open on Saturday mornings too. Reviewed on: 5th March 2023

A caring society.

Staff took the time to explain what was available in an efficient yet warm and friendly way. Reviewed on: 5th March 2023

Recommend the Leek

Having a local branch. Staff are always helpful and seem to go the extra step to help at some difficult times. Services offered are varied as much as a bank but everything is much more personal. Reviewed on: 5th March 2023

Warm friendly and helpful

I am an old fashioned girl and still like to have a hard copy ie a passbook, for my savings accounts. The staff are always welcoming and friendly, even through the trials and tribulations of Lockdown etc. They ask if I would like to see a financial or insurance advisor intermittently but are never pushy when I decline. It is always a pleasant experience to visit, even when I am withdrawing money from my savings! Reviewed on: 5th March 2023

Fantastic people,

Great knowledge, relaxing, many options, safe in the knowledge Reviewed on: 5th March 2023

Local and contactable

It’s feels good to be able to speak to a person when you have a question, even better to get the same person twice,! Reviewed on: 5th March 2023

Lovely people but odd bank

It's always nice to visit nice staff always helpful and pleasant but their system is quite slow and interior of building very odd Reviewed on: 5th March 2023

Staff are marvellous

The Leek have provided tremendous help with my savings. They helped transfer an ISA from another organisation that was more difficult than it should have been. Nothing was too much trouble. I recommend them without reservation. Reviewed on: 5th March 2023

Accessibility

Every time I visit the derby branch the staff are extremely helpful and it’s more like friends. They are always helpful, friendly, polite and professional at all times Reviewed on: 5th March 2023

Friendly high street building society

Listened carefully to my needs and gave clear information regarding savings products. Reviewed on: 4th March 2023

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