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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4691 reviews)

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4.92

Based on 4,691 reviews, last reviewed 17th Feb 2026

192% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

More privacy at the counter please More privacy at the counter please Reviewed on: 17th February 2026

Verified source

Latest lowest rating:

1

Staff have an attitude problem Staff have an attitude problem in Derby Street branch. Rude to my husband and didn’t take into account his disability. I also have had bad experienc... Read more Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Savings reviews (4691)

Brilliant service and friend atmosphere

Leek united always provide and friendly and welcoming atmosphere. Staff are lovely and always will to help and stay very professional. Credit to the company. Reviewed on: 30th March 2023

Friendly but longer opening hours would be better.

I'd like to be able to visit in the afternoon sometimes. 9 till 1 is quite restrictive Reviewed on: 30th March 2023

Reply from Leek Building Society Thank you for taking the time to leave a review - it is very much appreciated. The opening hours of all of our branches are kept under constant review and your feedback about this has been passed onto our Head of Branch Network & Customer Support. We do offer alternatives to transacting in branch and our staff at Derby will be happy to discuss these with you. They can be contacted on 0808 169 8421 or by e-mail at [email protected] should you wish to get in touch. We hope that you’ll continue to save with us going forward. Kind Regards Dave @ Leek Building Society Response date: 30th March 2023

Friendly staff

Friendly staff very helpful answer any questions you have Reviewed on: 30th March 2023

Family

My family have saved and had mortgages with leek utd bs for many years. . Every time we go in to our local branch you are greeted with a warm and happy smiling face,you are not treated like a customer but a family member, leek united are your extended family. Reviewed on: 30th March 2023

Helpful and friendly.

When looking to make the most of my savings I found the staff at the Uttoxeter branch really helpful. They weren't pushy but helped me make informed choices. I was really happy with the advice I recieved. Reviewed on: 30th March 2023

Pass books

Have transferred my grandchildren’s savings to Leek United because you still gave pass books. I do not want these accounts online. Dealt with very courteously by lovely staff in your Hanley branch. Thank you. Reviewed on: 30th March 2023

Leek United has become one of the most popular Building society. Also even more recommended for there online banking.

Ask the people. Thay will say great staff who devoted there time to us. Reviewed on: 30th March 2023

Great local savings organisation

Easy to do business with, especially now that the online service is available. Always a friendly and efficient service in branch. Reviewed on: 30th March 2023

Freindly,knowledgeable

Lovely freindly,welcoming and overall not pushy with there service Reviewed on: 30th March 2023

Friendly Service

The staff in the Newcastle branch are really friendly and professional and I feel they always give you the best advice Reviewed on: 30th March 2023

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