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Lifetime Pet Cover: Pet insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover have pet insurance policies for dogs and cats.

Lifetime Pet Cover only offer lifetime pet insurance policies. Unlike the other main types of pet insurance, a lifetime policy continues to cover ongoing conditions each year.

Lifetime Pet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lifetime Pet Cover before, you can also leave a review and share your experience.

Lifetime Pet Cover Pet insurance reviews (2401)

Review of the Lifetime Pet Cover, Pet insurance:

Find them helpful explain everything to you

5
Find them helpful explain everything to you Reviewed on: 16th October 2024

Dealt directly with Robert who was great,

5
As the owner of 2 British Short Hair cats the costs for insurance from other providers was extortionate. I spoke to Robert Amphlett and he gave me the cost for all the different levels of cover and outlined what was included. Unlike other companies there was no scaremongering - it was simply this is what we do, why and how much - Full Transparency! We also had the issue of staging the insurance cover due to age and receiving Morris and Dougie which was again professionally handled. Insurance is a thing that you often threat about doing - but on this occasion it was not the case. Could not recommend enough! Reviewed on: 28th August 2020

Faultless and stress free service

5
We’ve had a few issues with our sensitive Weimaraner each year which has required veterinary care a few times. Obviously a nervous time with high cost levels but the claim process and speed of payment from Lifetime pet cover has been second to none. I’m really confident my Weimaraner and I will be very well looked after if he has any issues in the future. Reviewed on: 28th August 2020

Excellent service

5
I had two claims submitted within 2 weeks both of which have been settled really quickly. There was no problem contacting them when I wanted to know how to claim. They were aways helpful and sent my claim form immediately in the version I asked for. I have already renewed my insurance policy for another year. Reviewed on: 28th August 2020

Claim

5
Very prompt when we had to make a claim when our baby got a grass seed in her paw, they also recommended a cheaper option for any medication she may need Reviewed on: 27th August 2020

All dealings with the company have been straightforward and dealt with promptly

5
After my Whippet had a dietary indiscretion I was left with a bill of £600 - the matter was resolved quickly even thought it was clear that Corvid 19 meant staff were working remotely Reviewed on: 27th August 2020

Taking the stress out of making a claim

5
When my little dog became ill I was so upset and stressed but help and advice was at hand and lifetime pet cover were so helpful both answering questions and sending the claim form. Professional and with a can do attitude I will recommend them to all pet owners. Fabulous service. Reviewed on: 27th August 2020

Excellent customer service

5
Brilliant company. Very helpful and professional Great customer service, no quibbles always paid on time. Look after their Customers. Would definitely recommend them . Reviewed on: 27th August 2020

No fuss great service

5
My dog had to be seen by vets hence had to put in a claim. Had a very speedy response from company and monies refunded within 2 weeks. No fuss excellent customer service. Definitely recommend. Reviewed on: 27th August 2020

Extremely satisfied

5
Chose Lifetime Pet Cover initially based on the low premium for the high level of cover. Our dog then unfortunately had two claims in one year and the claims process and payout couldn’t have been easier - full vet payment covered (minus the excess of course) and payout was very quick. Our renewal inevitably has gone up a lot, but still the most competitive and it’s nice to have an insurer we can trust. Reviewed on: 27th August 2020

Reliable, simple & cheap

5
I bought my first ever puppy a few months ago and didn’t really know much about insurance, lifetime pet cover made it super easy for me to sign up and explained everything to a fine detail ensuring me I was getting the correct cover. After lots of research they were definitely the best insurers to go with and the low prices makes that even better! Reviewed on: 27th August 2020