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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

54% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Very helpful

Really helped me out when I was struggling when nobody else would give me a chance Reviewed on: 27th May 2025

Excellent service

Never have an issue with the site apart from forgetting my password or member number but they were very helpful and quick with replies. Reviewed on: 27th May 2025

Fair and straight forward, good respose times

Fair and straight forward, good respose times Reviewed on: 27th May 2025

Always been able to help with any enquires I've had...

Always been able to help with any enquires I've had Reviewed on: 27th May 2025

I trusted London Mutual Credit Union to support its...

I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a loan with no explanation of how my savings were used and a shockingly high interest rate of over 14%. This feels more like a profit-driven bank than a member-focused credit union. I expected help, not exploitation. Reviewed on: 27th May 2025

Reply from London Capital Credit Union Hi Add, Thank you for sharing your feedback. However, we are not affiliated with London Mutual Credit Union and do not manage accounts with them. If you have concerns about your experience, we recommend contacting London Mutual Credit Union directly so they can assist you. If there’s anything we can help with regarding our own services, please let us know—we’re here to help Response date: 27th May 2025

Charge for maney

Being charged to take your money out Reviewed on: 27th May 2025

They have helped me in a crisis and always offered s...

They have helped me in a crisis and always offered support Reviewed on: 27th May 2025

Very easy and straight forward ,well committed and g...

Very easy and straight forward ,well committed and good communication Reviewed on: 27th May 2025

I have saved money for about a year and still in my...

I have saved money for about a year and still in my account all so I willy like the way the receive the are costumer Reviewed on: 27th May 2025

Very excellent apart for the dificulty in getting th...

Very excellent apart for the dificulty in getting them on phone and latevemail response to enquiries Reviewed on: 27th May 2025

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