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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.81 (1032 reviews)

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4.81

Based on 1,032 reviews, last reviewed 6th May 2026

19600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Excellent service and staff are friendly Excellent service and staff are friendly Reviewed on: 6th May 2026

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1032)

Helpful and brilliant at encouraging saving.

Helpful and brilliant at encouraging saving. Reviewed on: 23rd May 2025

Helpful way to save and fast access to funds

Helpful way to save and fast access to funds Reviewed on: 23rd May 2025

Smooth and helpful

Smooth and easy. Helpful staffs as well Reviewed on: 23rd May 2025

Not very good for me

Withdrew a loan they offered me which was way to little in first place. It takes time to withdraw and put in money more time than real banks. Interest paid is less than real banks. Website isn't very good. App I can't get to work. Reviewed on: 23rd May 2025

Reply from London Capital Credit Union Thank you for sharing your feedback. We’re sorry to hear you felt the loan offer was too small. As a credit union, we carefully assess each loan application and make offers based on affordability to ensure our members can comfortably manage repayments. This approach helps protect our members' savings. Share withdrawals typically take a little longer to process than at banks (we're not one), often being completed by the end of the working day. Thank you for your comments about our website and app. We’re always working to improve, and your feedback is invaluable. If you require additional assistance, please contact our member services team at 020 7561 1786. Response date: 29th May 2025

Reliable source for loans at favourable rates.

Reliable source for loans at favourable rates. Encouraged to save whilst still pay loan is very good too , I have recommended to lots of friends and family Reviewed on: 23rd May 2025

seems like a good loan policy

I’ve applied for a loan twice but was told to wait 3 months. I’ve applied 4 months later and currently on day 14 waiting to hear back. I was told I would hear back by Friday 23rd however haven’t heard anything as of yet. The process seems good but just wish the turn around for a decision was much quicker. Reviewed on: 23rd May 2025

Great and easy to set up for saving and lones it's p...

Great and easy to set up for saving and lones it's perfect for me as a low income family man saving for kids Christmas and car insurance yearly. Reviewed on: 23rd May 2025

I have applied for a loan from credit union and was...

I have applied for a loan from credit union and was concerned that I wouldn’t get it because of my poor credit score and overdrafts. However my application was successful which I was happy about. The whole process of applying for a loan was easy and I was able to easily speak to customer advisors when I wanted to ask a question. Reviewed on: 23rd May 2025

I ' m very happy with their service.

I ' m very happy with their service. Reviewed on: 23rd May 2025

Good customer

Customer service is fantastic and deliver well to customers Reviewed on: 23rd May 2025

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