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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1758 reviews)

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4.68

Based on 1,758 reviews, last reviewed 5th Aug 2026

216% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

Good so far easy to use no issues at all...

Good so far easy to use no issues at all Reviewed on: 14th July 2025

London Capital Credit Union has been a real support...

London Capital Credit Union has been a real support in my life. It’s helped me build good saving habits by letting me put part of my salary aside automatically. I like their ethical approach to lending, no pressure to borrow, but solid help if you really need it. They’re quick, clear, and always helpful. I recommend them to anyone at work, they’re a smart way to save and a fair option if you're ever short. Reviewed on: 14th July 2025

Reply from London Capital Credit Union Hi Krissy, Thank you so much for sharing your experience. We're delighted to hear that our approach to ethical lending and savings has made a positive difference for you. Your recommendation means a lot to us, and word of mouth can go a long way! We’re always here to support you on your financial journey. Response date: 14th July 2025

Great experience I have easy access to my account

Great experience I have easy access to my account Reviewed on: 14th July 2025

Easy transfers.

Easy transfers. Easy to reset passwords if forgotten Reviewed on: 14th July 2025

Quick and easy service and helps me save

Quick and easy service and helps me save Reviewed on: 14th July 2025

The London Capital Credit Union really saved me at a...

The London Capital Credit Union really saved me at a crucial time and the repayments are so affordable Reviewed on: 14th July 2025

Delay in withdrawing money from my saving

I requested to withdraw money from my savings into my bank account, I requested it on Friday evening, I did not receive the whole weekend and not even Monday morning I have not receive the money. Reviewed on: 14th July 2025

Reply from London Capital Credit Union Hi Harriet, Thank you for your feedback. We apologise for any inconvenience this may have caused. As we are not a bank, we must go through a process in which the Co-op Bank is responsible for distributing the funds to the member's nominated bank account. Additionally, please note that any withdrawal requests made after 3 PM on a working day will be processed and sent out to the member by 5 PM on the next working day. We hope this information clarifies the withdrawal process. Response date: 14th July 2025

Honest, ethical, and community-focused

I’ve had a good experience with London Capital Credit Union. Their customer service is friendly, and the loan process was simple with fair rates. I really like that they’re ethical and support the local community. The only downside is their app—it could be more modern. Still, I’d definitely recommend them if you’re after fair, no-frills banking. Reviewed on: 14th July 2025

always ready to help

They are always ready to help when I needed a loan Reviewed on: 14th July 2025

I highly recommend 10%

I feel very secure with LCCU , however I feel customer care is not very prompt with responses! Reviewed on: 14th July 2025

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