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Loughborough Building Society: Savings reviews

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4.92
Based on 430 reviews, last reviewed 28th Oct 2025
24% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
2 star
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0%
1 star
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Latest highest rating:

5

In branch service review Efficient response to requests for information sent by post. Reviewed on: 28th October 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (430)

What a lovely, kind lady Samantha is, I get nervous;...

5
What a lovely, kind lady Samantha is, I get nervous; and the lady I was due to see is at another branch, however may I say Samantha has been so kind and helpful and sensitive and is a great credit to your organisation. Thank you Samantha. Reviewed on: 15th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

Samantha was very attentive, best service I've ever...

5
Samantha was very attentive, best service I've ever had in a bank/B/S. Reviewed on: 15th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

Local branch and friendly service.

5
Local branch and friendly service. Reviewed on: 12th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

Jackie was very helpful, so pleased with how the acc...

5
Jackie was very helpful, so pleased with how the account was sorted. Jackie is a good asset to your company. Very kind and friendly. Reviewed on: 12th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

Abigail and Marie went above and beyond to open my n...

5
Abigail and Marie went above and beyond to open my new account. Excellent service. Reviewed on: 11th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

Jackie was friendly and professional.

5
Jackie was friendly and professional. Reviewed on: 11th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th November 2024
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Loughborough Building Society

In branch service review

5
Good marketing and swift response. Reviewed on: 7th November 2024

All good Yasmin and Anni were very helpful

5
All good Yasmin and Anni were very helpful Reviewed on: 5th November 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 6th November 2024
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Loughborough Building Society

In branch service review

4
Liked the knowledge of staff and speed of service. Reviewed on: 4th November 2024

In branch service review

5
I requested a telephone callback and to my delight I was quickly contacted by Abigail who was both friendly and professional. All staff have been efficient and easy to communication with. Reviewed on: 4th November 2024

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