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M&S Bank - Marks and Spencer: Current Account reviews

2.52
Based on 154 reviews, last reviewed 19th Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
25%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
6%
See only 1 star reviews
53%

Latest highest rating:

5

very satisfied with everything and looking foward very satisfied with everything and looking foward Reviewed on: 19th April 2025
marius mihai birjovanu's avatar
marius mihai birjovanu

Latest lowest rating:

2

Not customer focused Not customer focused just want to meet targets Reviewed on: 24th August 2023
Gillian Purves's avatar
Gillian Purves

About this product

M&S Bank no longer offers current accounts.

M&S Bank - Marks and Spencer Current Account reviews (154)

Review of the M&S Bank - Marks and Spencer, Current Account:

Competitive Account but Internet banking and App lets it down

3
See the title , every time you need to do anything via internet or app it is antiquated and lags behind every bank I have ever experienced. Just spent an hour trying to make a transfer between accounts then had to try standing order, eventually had to call them who were fine but still time wasted for something straight forward. Please invest in a user friendly system soon Reviewed on: 11th January 2019

Good bank account

4
The application process is slow. Once opened, though, the online bank is simple and easy to use, and the customer service is excellent Reviewed on: 25th August 2015

Excellent service.

5
Excellent service, regardless of your query Reviewed on: 15th August 2015

Great customer service.

5
Simple to open a current account. Great customer service Reviewed on: 28th April 2015

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