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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Efficient and friendly staff

I only transferred my account to another of your accounts that paid better interest Reviewed on: 8th August 2023

Great Service

Always helpful and efficient. Good updates about changing interest rates. Reviewed on: 8th August 2023

Good

Very helpful and gave good advice Reviewed on: 8th August 2023

Cheating on interest rates for savers.

Regular saers should pay more than the best instant access accounts - Mansfield RS used to but too much cheating I.e. not putting up rates when BOE do or putting them up less BOE - claiming no doubt ti be looking after morgage payers - no body thought about savers when morgage rates were cheap. No body cares that savers pittance interest rates are way below inflation Reviewed on: 8th August 2023

Reply from Mansfield Building Society Thank you for your feedback. We constantly review our rates to ensure we remain competitive and react to market conditions and we are increasing variable rate savings accounts on 1st September having previously increased rates on 1st June. Whilst the majority of our rates are not directly linked to the Bank of England Base Rate we are sorry to hear that on this occasion you didn’t feel that we were competitive. If you wish to discuss in more detail please contact us on 01623 676350 or email us at [email protected] and we will be happy to talk to you. Response date: 25th August 2023

Need interest rise on account

Skipton bs always e-mails me when there is an interest rate rise which is brilliant, you don’t!!! You need to be me informative in relation to this, you end up phoning to be told to look on line Reviewed on: 8th August 2023

Review

A very good professional service Reviewed on: 8th August 2023

Good experience

Opened an account for sale proceeds of house that would been needed quickly to fund a future purchase. Interest rate was good and they are proactive in passing on base rate rises to the customer Reviewed on: 8th August 2023

Good rate of interest although issues when closing the account

I chose this account as it gave a good rate of interest and was variable so it would increase with all the rate changes that happen at the moment. It was only ever going to be a short term investment as the money came from a house sale and would be needed to fund a future purchase. Unfortunately although I gave the right amount of notice and applied to close withing the time window stated. My interest added was incorrect as I was penalised as though I had not given notice. I accept that this was human error but disappointed that there is not a process in place to check that it was correct on closure. It was not a small amount that was penalised. Whilst this was sorted out it necessitated a number of phone calls. My concern was that someone may not have understood/noticed and been shortchanged. Its a shame as it has spoiled the experience. Reviewed on: 8th August 2023

Harassment

I don't want to be gratuitously pestered for reviews - I've not asked for this, so why do you assume it's normal to interfere with my privacy in this way? Reviewed on: 8th August 2023

Reply from Mansfield Building Society We are sorry if you felt by harassed by this request. We send out requests for customer reviews on account opening and account closing to help us understand the service that we deliver. This is to ensure that our customers receive good outcomes. The feedback that reviews provide is important to us and each one is reviewed and, if required, acted upon when it is received. If you wish to discuss in more detail please contact us on 01623 676350 or email us at [email protected] Response date: 25th August 2023

Using a Mansfield BS Branch

Initially, I used the Kirkby branch to transfer a cash ISA from the Leeds BS and found the experience excellent. Recently, I used the Sutton branch to carry out an internal cash ISA transfer. Staff were always helpful and friendly. Process successful and quick. Reviewed on: 8th August 2023

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