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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Good savings option

The account we had was a good interest rate when we opened it and it allowed regular payments with no end date on the account. As with any account you need to keep up to date with savings rates and in the end the rate didn’t keep up with others. We still have other accounts with the Mansfield but forget about doing anything online as they are just not up to it. It took 3 months to open an online saver account.. Reviewed on: 9th May 2023

Reply from Mansfield Building Society Thank you for your feedback. We constantly review our rates to ensure we remain competitive and react to market conditions and last increased our rates on 1st March, however we are sorry to hear that on this occasion you didn’t feel that we were competitive. We recently received high levels of interest in some of our online savings accounts and as a result this caused some service delays. We would like to apologise for the delays you experienced, but please be assured that our service is now operating normally. Response date: 10th May 2023

Friendly, helpful staff

The staff in the branch were so helpful and sorted out my accounts. Reviewed on: 5th May 2023

Power of Attorney

Myself and my sister booked an appointment with Lisa at your Kirkby-in-Ashfield branch. Using power of attorney we moved mums accounts to better interest rate accounts. Everything was explained to us and the procedure was seamless. We are very pleased with the service. Reviewed on: 5th May 2023

Loyalty no more

Mansfield are letting their old regular saver issue 2 accounts rot on the vine, presumably hoping people will not notice mansfield not passing as much of the BOE rate rises onto it as newer RS accounts. I noticed and closed an account and have other issue 2 accounts I will also he cloising Reviewed on: 4th May 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We constantly review our rates to ensure we remain competitive and react to market conditions, and rates will increase again from 1 June 2023. We also offer savings accounts exclusively for local residents and existing members to help offer the best rates we can. Please contact us on 01623 676350 or email us at [email protected] if you would like us to investigate this further for you. Response date: 15th May 2023

Great local building society

Diane was very knowledgeable in the Kirkby branch. Welcoming staff who were in touch with their products. Good to talk to a person face to face. Reviewed on: 4th May 2023

very helpfull staff

assistant was positive and listened to what was wanted Reviewed on: 4th May 2023

Friendly and helpful

Always ready to help and advise. Reviewed on: 24th April 2023

Opening an account.

Easy to open accoung via post. When you telephone the society, the girls are always very helpful.pful and friendly. Reviewed on: 19th April 2023

Warm friendy staff.

Met with same staff member on 3 different occasions who was polite and helpful in sorting out our IAS accounts for my husband and myself. Reviewed on: 19th April 2023

Reasonably good product

Staff at my local branch were unfriendly and not helpful Reviewed on: 19th April 2023

Reply from Mansfield Building Society Thank you for taking the time to provide feedback and we are sorry that we have not met your expectations. We would like to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 25th August 2023

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