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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Early days, but so far so good

4
I've only recently opened a savings account. That process was fine, and account options were properly explained allowing me to make an informed choice of account type. Reviewed on: 13th March 2023

Not impressed being wrongly addressed

4
I've only deposited savings with you, but the covering email for this survey thanked me for taking out a mortgage with you (which I haven't) and called me a borrower (when in fact I'm a saver.) That's how to alienate customers. Reviewed on: 10th March 2023

Friendly and efficient service

5
We had a number of transactions to complete following a bond maturity. The branch staff at Kirkby in Ashfield were brilliant, we even received the pass books back by post the next day. Exceptional Reviewed on: 13th February 2023

straightforward proceedure

5
The experience was unencumbered and problem free. Reviewed on: 5th February 2023

Fast and efficient

5
I opened a postal savings account, all was completed quickly and efficiently. Reviewed on: 5th February 2023

Excellent.

5
Nice polite and caring staff who treat the customers with respect. Reviewed on: 5th February 2023

Mansfield Branch

5
All the staff at the Mansfield branch are so warm and welcoming. We wouldn’t go anywhere else. Service is second to non Reviewed on: 4th February 2023

Good rates, could be better on customer contact

3
Postal account so it was good to find that there is a way to pay in electronically. Not good that there is no confirmation of receipt of funds, thereafter, no letter, no email since the opening payment (by cheque) was confirmed and the passbook sent. Presumably, one is expected to wait for annual statements?? Reviewed on: 4th February 2023

Problems getting in touch by telephone

3
Booked an appt but needed to get in touch with the office before then. Tried to phone on several days but no-one answered the phone. Not good really. But otherwise ok. Reviewed on: 4th February 2023

Paul

5
Great interest rate and easy to set up Reviewed on: 4th February 2023

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