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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1420 reviews)

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4.65

Based on 1,420 reviews, last reviewed 9th Mar 2026

338% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1420)

positive experience

Great service thanks. I just need my money now. kind regards, Dawn Reviewed on: 21st June 2021

fist class

only reason to close this account was need of the money (times are hard ) ans still have other accounts with Mansfield Reviewed on: 21st June 2021

MR Arthur

Found the staff to be very helpful and friendly Reviewed on: 21st June 2021

Positive Customer Experience

Very friendly, professional and use of technology inclusive. Reviewed on: 15th June 2021

Savings account management

Needed to close account and received good service Reviewed on: 9th June 2021

Positive Customer Experience

The meeting was managed in a professional, courteous and friendly manner and although didn't have the face to face contact the virtual meeting was very good. Reviewed on: 7th June 2021

efficient, polite, good experience

opened savings account with video screen - as a lip reader worked vey well Reviewed on: 25th May 2021

Mansfield Building Society staff have always been helpful and professional in their dealings with my account. I left the society because the interest rates were so low and we made a big purchase.

Staff have always been helpful. Reviewed on: 24th May 2021

Disappointed saver

I called in to branch to deposit some savings into my easy access isa to be told the account is now closed and no further deposits could be made. I was really taken aback because had no information to inform me of this. Reviewed on: 21st May 2021

Reply from Mansfield Building Society We’re sorry to hear that you have experienced some confusion over your Easy Access Cash ISA account. Our approach to Cash ISA accounts is that they are available for subscriptions in that tax year only. The terms and conditions of the account that are issued to all account holders, when an account is opened, make this clear. This approach is in line with many other Building Societies and Banks and helps us to maintain our best interest rates for existing account holders. If we had accepted further subscriptions from savers this tax year into their existing Easy Access Cash ISA accounts we would have had to reduce the interest rate on the account, including therefore your account, in order to maintain our market position and manage further demand. We appreciate that this may cause some inconvenience, as you will have had to open up a new account with us for your 2021/2022 Cash ISA subscription, but this approach has enabled us to maintain the best interest rate possible on your, and other savers’, existing Cash ISA accounts. Response date: 23rd May 2021

With the Mansfield you a Real Member

I have many accounts with Several Building Societies as I am saving up to I build a House in the Philippines for my retirement. The Mansfield ranks top of the list as the rates are generally very favourable but the welcome and the staff are simply wonderful when I make my Monthly Pilgrimage to have my books updated and pay in just a little extra cash. I opened 2 new accounts recently and they set me up with a computer as it had to be done virtually, and the lady who went through everything with me was fantastic. This constant attention to Customer's requirements is sadly lacking and frustrating in this computer age; but not so with the Mansfield. Just keep up the Welcoming and Personal attention and please thank the staff for me in the way they have handled the situation during this dreadful Pandemic. Reviewed on: 5th May 2021

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Mansfield Building Society: Savings reviews

338% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Mansfield Building Society: Savings now

Mansfield Building Society Savings reviews (1420)

positive experience

fist class

MR Arthur

Positive Customer Experience

Savings account management

Positive Customer Experience

efficient, polite, good experience

Mansfield Building Society staff have always been helpful and professional in their dealings with my account. I left the society because the interest rates were so low and we made a big purchase.

Disappointed saver

With the Mansfield you a Real Member

Do you have a different Mansfield Building Society product?

Want to see more from Mansfield Building Society?

Insurance

Mortgages

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