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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1369 reviews)

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4.65

Based on 1,369 reviews, last reviewed 5th Feb 2026

391% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

great to have a branch with friendly helpful staff great to have a branch with friendly helpful staff Reviewed on: 5th February 2026

Latest lowest rating:

2

Very disappointed. The whole process of setting up a Trust account took almost 3 months although there were a couple of very small delays while documents/ID was sent/rec... Read more Reviewed on: 5th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1369)

Excellent, professional and friendly

Perfect in every respect. Friendly and professional. Reviewed on: 26th May 2020

Friendly staff

Everyone provides a pleasant friendly service. Reviewed on: 26th May 2020

Reasonable experience

This investment was set up by a third party company. The main problem we encountered was following a house move when our new address was not accepted by Mansfield Building Society. We had untold problems sorting this out. Reviewed on: 26th May 2020

Sorry to say goodbye

Decided to move my ISA accounts elsewhere due to the interest rate offered being reduced and no longer able to support a local brand as elsewhere I can get double the interest rate with instant access. Reluctant to move to online provider as have been a savings customer with Mansfield since birth. I do have though savings accounts still with Mansfield on behalf of my 2 children. As a society you need to be like any other business competitive within the market place. Reviewed on: 26th May 2020

Straight forward and efficient by post.

It would have been nice to hear a voice to say all received and passbook in the post. I have always appreciated the personal touch. Reviewed on: 26th May 2020

Regular Saver

Good service and also have good rates for savers until the recent changes Reviewed on: 26th May 2020

Professional, clear and concise

Our employee gave us a transparent and concise description of the transactions which she subsequently organised. Reviewed on: 15th March 2020

Ok service

We had to wait 10 minutes although we had an appointment. Processing quite quick once we were seen. As I can remember the days when you just walked through the door and handed money over to open an account the whole appointment system seems a bit of a faff but I guess these are the times we live in. Reviewed on: 14th March 2020

Best Building Society Ever

Super products well presented by pleasant people in welcoming branches, by post, phone, or on-line. Nothing is too much trouble for them Reviewed on: 12th November 2019

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