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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.62 (1366 reviews)

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4.66

Based on 1,366 reviews, last reviewed 4th Feb 2026

389% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

An excellent building society I have been a member for some years now and the customer has been excellent. Reviewed on: 4th February 2026

Latest lowest rating:

1

Would not invest with them again. Lack of transparency. They accepted electronic transfers in but did not allow electronic transfers out. Very inconvenient. When they moved my account ... Read more Reviewed on: 21st January 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1366)

Friendly and quick helpful service

Because of the virus I contacted the Society by phone and was answered quite quickly. The Advisor was very helpful. Reviewed on: 18th June 2020

Excellent service

A quality modern Building Society embracing and incorporating old world ethics Reviewed on: 18th June 2020

Cut in interest rates

When one can get better interest rates from NS&I (backed by the Government and therefore 100% secure) than from a building society it’s time to move your money. Reviewed on: 9th June 2020

Usually very competitive, but currently rather unappealing

Regular Savings Account currently unavailable. Refusal to supply Section 975 Certificates is an on-going annoyance Reviewed on: 8th June 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear of your frustrations regarding the Section 975 Certificate. With the introduction of the Personal Savings Allowance by the government in 2016, we are no longer able to offer this service. However, we are more than happy to write a letter of confirmation for all interest earned. Please contact us on 01623 676303 to discuss in more detail. Response date: 10th June 2020

My view

MBS provides excellent customer service by phone, post and email to me. Disapointed that they have reduced regular saver interest rates recently. Reviewed on: 29th May 2020

Poor returns for savers

My savings account matured, sent forms to put into another account assume it's been done though I've had no correspondence to confirm. New account interest rate not great. Reviewed on: 28th May 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear you have not yet received any correspondence regarding your maturity instructions, we are currently working on a backlog of post, however please contact us on 01623 676350 and we will look into this for you Response date: 29th May 2020

Not easy to transfer ISA

Obviously the rates on all finance have been reduced but when I received the new rate for my easy cash ISA it was so lie I added if there were any other ISA's I could transfer it to do I wouldn't lose the tax exemption but was told I that although there was a new fixed rate ISA that would pay 0.70% I couldn't transfer into it was only for new customers. I did not want to lose my years ISA allowance so I decided to transfer my ISA's & then this took much longer as apart from sending pass books back Mansfield did not electronic transfer. Reviewed on: 28th May 2020

Excellent, professional and friendly

Perfect in every respect. Friendly and professional. Reviewed on: 26th May 2020

Friendly staff

Everyone provides a pleasant friendly service. Reviewed on: 26th May 2020

Reasonable experience

This investment was set up by a third party company. The main problem we encountered was following a house move when our new address was not accepted by Mansfield Building Society. We had untold problems sorting this out. Reviewed on: 26th May 2020

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