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Mansfield Building Society: Savings reviews

4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
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Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Excellent experience.

5
Excellent experience. Would certainly recommend. Reviewed on: 15th December 2025

Business Savings Account

4
Good evening, Mansfield BS were recommended to me and after reading your website seemed an excellent place for us to invest with you. After sending me all the application information/form I submitted. Somehow my application was missed and when I wrote to your Senior Leadership Team our application was sorted out immediately and with excellent customer service. Our business account was opened and I am a happy customer with an investment (that no other company could provide). Thank you very much. Reviewed on: 14th December 2025

Great service

5
Easy to contact in branch and by phone. All friendly , helpful and knowledgeable staff, loyalty products for existing customers and those living locally, plus visits for members to local places of interested. Great to feel wanted!! competitive interest rates Reviewed on: 13th December 2025

Customer service was good and I had no issues during...

3
Customer service was good and I had no issues during my time with Mansfield. Not having a website or app is a negative as I like to see how much money is in the account easily. Also only having a book to see the balance seems behind the times. The interest rate matching BOE base rate is good but other providers offer higher so this is another negative. Reviewed on: 13th December 2025

Overall a good experience.

4
Overall a good experience. The reason for closing my account is that I could get a more competitive rate with a different bank. Reviewed on: 13th December 2025

I Haven't Left!

5
Just to say I haven’t left The Mansfield, but I merely closed our 90-day postal account to transfer it to a Community Saver with the MBS which suited our needs better and was more advantageous. The people at the Chesterfield branch were very helpful and understood my needs perfectly and dealt with the transfer without a problem. So very happy! Reviewed on: 13th December 2025

Better rate elsewhere.

5
Better rate elsewhere. Helpful staff Reviewed on: 13th December 2025

Good service & rates of interest

5
Good service & rates of interest Reviewed on: 12th December 2025

Staff always very friendly and greet you as soon as...

5
Staff always very friendly and greet you as soon as you enter the branch. Offers very good advice. It is much better to invest in a local Building Society rather than a large impersonal one. Reviewed on: 12th December 2025

Went in the day before to ask the procedure for open...

5
Went in the day before to ask the procedure for opening an account. Was offered a form to take home or could do it there. Took form home and returned the following day. Took my ID's with me. They were able to open my account on the spot. Maybe, because I always go into town early. Reviewed on: 12th December 2025

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