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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Mansfield: nice to deal with.

Mansfield have good interest rates and excellent customer telephone service. My calls have either been answered quickly or a good call-back ensuring the customers has a minimum hold time. The staff that answer the call are knowledgeable and helpful and have answered my questions quickly and accurately. So much better than the typical help desk script approach of other financial institutions. Reviewed on: 12th January 2026

Access by tel really bad, staff excellent

Access by telephone is poor. It seems impossible to call your number and talk to a person at any time during your opening times. Call back is not convenient to busy customers. Once I spoke to someone they were excellent; welcoming, good listeners, knowledgeable, quick and . Thank you. Reviewed on: 12th January 2026

Top savings rate & helpful staff

Very helpful in branch when I wanted to set up a joint account with all my children and in addition we're paying the best rate I could find. On line and in branch account and friendly, welcoming staff when I visit the local branch. Reviewed on: 12th January 2026

Magnificent Mansfield

Magnificent Mansfield... Always helpful staff and a warm customer relations in all activities. Competitive interest rates with easy access in all matters in branch. Reviewed on: 12th January 2026

Knowledgeable and friendly staff

Knowledgeable friendly staff willing to give advice if required. Reviewed on: 12th January 2026

Outstanding mutual society, brilliant in so many ways!

Outstanding mutual society, brilliant in so many ways! Especially customer service. Reviewed on: 12th January 2026

Staff are friendly and efficient.

Staff are friendly and efficient. Interest rates are very competitive. Reviewed on: 12th January 2026

Good range of products and goid interest rates.

Good range of products and goid interest rates. Reviewed on: 12th January 2026

A Smaller Society - But a Big Player!

A mutual Society (which I believe in) offering excellennt personal service. Reviewed on: 12th January 2026

Phones can be busy, but staff are great

Phones can be busy, but staff are great Reviewed on: 12th January 2026

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