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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Top grade

5
Could not be better. I cannot say more. Reviewed on: 12th January 2026

I have always been happy with the service I have...

5
I have always been happy with the service I have had Reviewed on: 12th January 2026

Always Friendly, helpful with any query, efficient

5
Always Friendly, helpful with any query, efficient Reviewed on: 12th January 2026

Great service!

5
Both from face to face or telephone contact I have been very pleased with the service provided. Reviewed on: 12th January 2026

local money advice

5
Very pleasant staff. always helpful and understand your questions. Local and manned by local people. Human interaction is very valuable. Reviewed on: 12th January 2026

As well as quality products the staff in my local Ma...

5
As well as quality products the staff in my local Mansfield Building Society are extremely helpful and friendly and make going into the branch a real pleasure Reviewed on: 12th January 2026

local, helpful staff, great event

5
local, helpful staff, great event Reviewed on: 12th January 2026

Was good until I requested closure of the account, n...

4
Was good until I requested closure of the account, near the time of transfer I was told I can only use CHAPS if I send a letter requesting it, I settled for accepting a cheque, by the time it arrived, deposited the same day and cleared, I.received the money in my account 5 days later. Resulting in nearly £200 loss of interest. Reviewed on: 12th January 2026

depends on the product and whether or not you're local

4
The main problem is that there was a bad combination of a mixture of digital requirements and actual postal that made it very hard to close our account and get our money back at the end. Opening was fine and their rates of interest were excellent at the time. The staff were very friendly but the forms and processes all felt quite antiquated Reviewed on: 12th January 2026

What you would expect from a local society .

5
What you would expect from a local society .staff are professional, knowledgeable and courteous. They have time to understand the needs of local customers and are willing to help explain the range of products available that may suit their needs Reviewed on: 12th January 2026

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