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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Simplicity

5
All very simple to renew the investment and have interest paid by cheque Reviewed on: 12th December 2025
M H L Moore's avatar
M H L Moore

LENGTH OF TIME TAKEN TO SET UP TRUST DEPOSIT ACCOUNT

3
The biggest issue with setting up a Trust Deposit account was the length of time it took, especially the period between when the checks on the numerous sponsors and beneficiaries had completed and the account set up and ready to accept funds. Basically I had almost a quarter of a million pounds sat in another banks Trust current account that I could not transfer to the Mansfield and thus cost a lot in missed opportunity to earn interest Reviewed on: 12th December 2025
MARK C's avatar
MARK C

no title as restricting word count unnaceptable

2
Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to action and receive in my current account. Others providers are better. I expect same day ability Reviewed on: 12th December 2025
Better options available's avatar
Better options available
Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026
Mansfield Building Society Logo
Mansfield Building Society

Good experience opening an account by post

4
Good experience opening an account by post Reviewed on: 12th December 2025
Liam's avatar
Liam

Staff are always friendly and helpful

5
Staff are always friendly and helpful Reviewed on: 11th December 2025
Graham S's avatar
Graham S

Archaic savings procedures

2
Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025
First L's avatar
First L
Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026
Mansfield Building Society Logo
Mansfield Building Society

Helpful staff

5
Helpful staff in opening savings accounts Reviewed on: 11th December 2025
Michael W's avatar
Michael W

All of the staff are lovely and know what they're do...

5
All of the staff are lovely and know what they're doing. Reviewed on: 11th December 2025
Steph's avatar
Steph

Excellent & professional service from start to finish!

5
Excellent and professional service from start to finish by a team that went out of their way to understand our needs and help us in every way they could - thank you very much indeed! Reviewed on: 11th December 2025
Duncan R's avatar
Duncan R

Fixed Rate Bond Renwal

4
Information received about the options available to me at the end of the previous fixed term were done about a month in advance, so plenty of time to read and understand before making my mind up. Reviewed on: 11th December 2025
Nigel B's avatar
Nigel B

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