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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

What’s not to like.

Wide range of products with good rates of interest. Staff at the Mansfield branch are always very welcoming, friendly and helpful. Reviewed on: 12th January 2026

Efficient polite, easy to access

Efficient polite, easy to access Reviewed on: 12th January 2026

Excellent interest rates for the regular saver

Excellent interest rates for the regular saver Reviewed on: 12th January 2026

Unable to add second account holder electronically,...

Unable to add second account holder electronically, Had to await forms to be sent out and delivered. I have two accounts so had to make the same request on two individaul forms one for each account. Reate the same infrmation twice for the scond account holder adn repeat the information already held by Mansfield onto two forms. Reviewed on: 12th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Effective and efficient service.

Effective and efficient service. Reviewed on: 12th January 2026

Friendly, professional and efficient

Friendly, professional and efficient Reviewed on: 12th January 2026

Great staff and excellent products

Very helpful staff and excellent savings accounts. Always provide assistance and support when requested, great/ fantastic service from the staff. Reviewed on: 12th January 2026

Service and Products for All Delivered with a Smile

I opened savings accounts for each of my 3 children when they were little. It was lovely to have a local branch where staff were welcoming and friendly. Thirty years later my son applied for a mortgage and received a very professional service. I have opened a regular savings account which I think is good value. And again I value the personal service being able to pop into the branch. I much prefer the friendly face to face customer service from staff who clearly enjoy their work than having to rely on impersonal, often automated telephone helplines. Reviewed on: 12th January 2026

Helpful with queries, and lovely to speak to a real...

Helpful with queries, and lovely to speak to a real person. Problem resolved without fuss and I was treated as though i was a valued customer, not just a sound-bite. Keep doing what you are doing. Reviewed on: 12th January 2026

Good service.

Always friendly & knowledgable service. Reviewed on: 12th January 2026

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