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Mansfield Building Society: Savings reviews

4.48
Based on 829 reviews, last reviewed 26th Feb 2025
47% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (829)

The best

5
Relaxed and informative business with friendly staff Reviewed on: 3rd February 2023

Great product- Decent interest rate.

1
Needed a short term savings account with a good percentage rate,& found MBS online with a flexi/variable rate doing just that.Very competitive! Good customer experience when I rang head office in Mansfield. Bit surprised there was NO app for the account & felt it was a bit old fashioned to get a “Pass-Book” for my savings.Although you are told ,the account is operated via the post,it’s a shame you can’t access the account online,which is what I’m usually used too Reviewed on: 3rd February 2023

service

5
very good service.pass book arrived quickly Reviewed on: 3rd February 2023

Well looked after

5
Very knowledgable assistant took care of our needs, felt very comfortable with the help she gave us. Reviewed on: 3rd February 2023

It all takes time but my cheque was excepted my passbook arrive all good thank you

4
This is my first experience with you one or two issues got a result in the end Reviewed on: 3rd February 2023

Excellent. On the ball. Answered questions clearly and promptly.

5
Very positive. When speaking with advisors over the phone they made the conditions of the product I was investing in very clear. Reviewed on: 3rd February 2023

Moving from one account to another

5
Very smooth process when I closed one account and set up a new account with Mansfield Buildi.ng Society Reviewed on: 3rd February 2023

A wonderful experience

5
A very good experience of opening my accounts, I called the customer helpline and had a wonderful lady help answer my questions Reviewed on: 3rd February 2023

Excellent Experience

5
Clear product information, professional and extremely helpful when clarification needed. Reviewed on: 3rd February 2023

Pleasant and helpful

5
Premises nice bright and clean, staff all pleasant and helpful. Good rates on savings account and nice to support a local business. Reviewed on: 3rd February 2023

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