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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 15th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Avoid ManyPets. Avoid ManyPets. They denied my claim by classifying an over-the-counter preventive urinary diet as “treatment” to force a pre-existing condition exclu... Read more Reviewed on: 15th December 2025
Javier P's avatar
Javier P

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Sneakily expensive

1
3 years I had insurance despite no claims insurance increased by 50%. £10 FIRST YEAR, 18 NEXT THEN 26 FOR 3RD YEAR Insurance was for a puppy when started. Despite stating you will never pay more than a new customer they would always find a way to riddle out of it on what seemed to be a technicality such as its a different product even though all amount stayed same literally product name was the only difference. They were the best and cheapest when they were a new company however 3 years passed and now to worst and one of the most expensive. Currently pay £9.50 (down from £26) with a new provider with slightly better coverage Reviewed on: 7th August 2020

Great insurance

5
I have been lucky to have not had to claim yet, but there personal service is great friendly and caring. Reviewed on: 7th August 2020

good value and cash back

5
as the title says, plus I had a claim with no issues and no increase in premium Reviewed on: 7th August 2020

Very good :)

5
very good Reviewed on: 7th August 2020

Excellent claim settlement

5
Unfortunately I have had to make two claims however the claim process was extremely easy and only had to fill in a form online and money paid directly into bank fairly quickly. Also the policy I have I only need to pay one excess per year if I make a claim. Best policy and conditions I have ever had. Will definitely not move to anyone else Reviewed on: 7th August 2020

They are very helpful

5
They sorted out Hollys clame very helpful and they keep in touch letting you know how it's going and when it's being paid be it the vet or myself Reviewed on: 7th August 2020

Easy to use and easy to buy from

5
Very friendly and very helpful to sort out over the phone Reviewed on: 7th August 2020

One of the few

5
One of the few that recognises our dogs specific breed which gives us peace of mind that should we ever need to use the insurance, we won't have issues surrounding the information we've provided. The price was competitive too. Reviewed on: 7th August 2020

Great price and coverage

5
Really easy to get quote and take out cover! Reviewed on: 7th August 2020

Keep Promises

5
On taking out Susan's policy (cat) I was advised if no claim in first year a % of premiums would be paid back. I promptly forgot and had a pleasant surprise one year later when money landed in my bank account. I've since had to make 1 small claim which was actually less than the £70 excess I had opted for. I had forgotten about this but after the very easy on-line claims process it was successful. Although I wasnt paid anything it is confirmed if Susan has the same issue I think within a year my excess is only £11 now before insurance will pay out. Hope fully she doesn't need it but worth claiming even if bill is below excess. On occasions I have phone due to me being a bit of a technophobe excellent friendly service! Reviewed on: 7th August 2020

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