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ManyPets: Pet insurance reviews

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4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Keep Promises

5
On taking out Susan's policy (cat) I was advised if no claim in first year a % of premiums would be paid back. I promptly forgot and had a pleasant surprise one year later when money landed in my bank account. I've since had to make 1 small claim which was actually less than the £70 excess I had opted for. I had forgotten about this but after the very easy on-line claims process it was successful. Although I wasnt paid anything it is confirmed if Susan has the same issue I think within a year my excess is only £11 now before insurance will pay out. Hope fully she doesn't need it but worth claiming even if bill is below excess. On occasions I have phone due to me being a bit of a technophobe excellent friendly service! Reviewed on: 7th August 2020
Donna MacMillan's avatar
Donna MacMillan

The perfect pet insurance

5
Bought by many is the best pet insurance I have ever come across . The prices are fantastic and your claims are dealt with very quickly and efficiently . You can claim online and it is very simple to do . No other pet insurance comes close and I would very highly recommend. Reviewed on: 7th August 2020
Jayne speed's avatar
Jayne speed

Excellent customer service with fab knowledgable staff. Peace of mind insurance for new dog owners

5
Like many, we adopted a lockdown dog. The first time in many years of owning a dog, we wanted an insurance policy that is straight forward and easy to understand. After much searching, we found that with Bought by Many. Unfortunately only after six weeks we had a make a claim, I was worried about this but the fab customer service member was nothing but helpful, knowledgeable and kind. she guided me through the easy process. You can claim online but I needed a little advice so called. Peace of mind knowing our precious little girl is covered by Bought by Many.. A reasonable cost, unlike others which would be double for the cover we have. Well done and thank you Bought by Many. Reviewed on: 7th August 2020
Rebecca 's avatar
Rebecca

Takes the stress out of having a poorly pet.

5
Bought by many have been fantastic with each claim we have had, very quick and liaises directly with the vet, and kept me up to date all the way. Excellent. Reviewed on: 7th August 2020
Mrs F's avatar
Mrs F

Great cover fir the lowest cost!

5
My premium actually went down after the first year! Great service. Reviewed on: 7th August 2020
Stscey's avatar
Stscey

Fantastic

5
Brilliant team of people, nothing is too much trouble I can claim stress free, worry free, I get email updates and every month they email with my direct debit amount. Highly recommend to anyone who needs pet insurance Reviewed on: 7th August 2020
Steph Bendall 's avatar
Steph Bendall

BBM do exactly as they say they will !

5
The people I spoke to at BBM are clearly animal lovers . They go out of their way , so sympathetic and understanding . Couldn’t recommend highly enough ! Reviewed on: 7th August 2020
Halyna Bregovic's avatar
Halyna Bregovic

Best insurance for my kitten by far!

5
Amazing insurers for all pets! Recommended by our friends so we took this insurance out and within a few days our kitten became unwell and he needed to be seen to. The FirstVet service was brilliant and we felt at ease immediately. The recommendation also gives you good treats as a customer so it’s a win win. Definitely a fab insurer and leaders in the market! Reviewed on: 7th August 2020
Shahina Valli's avatar
Shahina Valli

A great pet insurance company.

5
The communication has been outstanding throughout since starting my policy. I believe that pet insurance policy offers a fair price for great cover. I have yet to claim but hopefully that will be as smooth as everything else. Reviewed on: 7th August 2020
Lee Chatfield 's avatar
Lee Chatfield

Simply the Best

5
All you could ask for in a service. Easy to engage, monthly billing, digital at core, advice and guidance on how to keep your pets healthy, and the FirstVet service is brilliant. Overall a great customer experience, a great service, a great product, and one that is built around the customer and the pet. Although price is a factor, I don’t think about it with BBM. Reviewed on: 7th August 2020
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Nigel Edwards

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