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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Efficient and helpful

5
Have had to make two claims, both were dealt with quickly and efficiently. Reviewed on: 7th August 2020

Great service and very reliable

5
Had a claim was dealt with efficiently and quickly no problem. Reviewed on: 7th August 2020

The right cover at the right price

5
Got the cover I needed at a competitive price. As an added bonus their administration and communication is excellent Reviewed on: 7th August 2020

Excellent value pet insurance with free vet video calls

5
When it was time to renew our pet insurance, we searched comparison sites and Bought By Many came out top in terms of value and what’s covered. The quote we received was cheaper than what we had been paying, and much cheaper than what our previous provider had quoted to renew with a premium increase. Fortunately Norman is in good health and we have not had to make a claim, though we’re confident that it would be handled well. We have however used the free vet video call service with FirstVet, which is free of charge for Bought By Many customers. This was a fantastic and speedy service and particularly useful when our local veterinary surgery were unable to see Norman due to coronavirus. We would definitely recommend Bought By Many to our friends and family. Reviewed on: 7th August 2020

Speedy and trustworthy

5
Our dog was in need of emergency care and was treated by 2 different vets, her own and a pet hospital. It was so easy to fill out the claim forms, and Bought by Many was responsive and quick. Customer service is excellent!! Reviewed on: 7th August 2020

Good insurer

5
Great insurance, always gives out clear info, yes my dog insurance has gone up even without any claims, but l think this is normal. Reviewed on: 7th August 2020

Just the best

5
Always helpful and more importantly communication is excellent. Never had to wait longer than two weeks for payment, essential if you want to clear credit card quickly after vets bills! Reviewed on: 7th August 2020

Excellent cover for 50% of the price charged by long established company.

5
I have recently changed to Bought By Many from a well known pet insurance company which was established in 1976. Although I had made no claims my annual cover had shot up because I had moved house only five miles away from my previous address. I am now in a very quiet exclusive area with no passing traffic whereas I had been living on a main road. I challenged the rise in premium but no notice was taken so I searched and found Bought by Many whose annual premium was 50% less than the previous company for exactly the same cover. I checked and clarified that fact very carefully. Sadly, only three months after taking Bought by Many cover, I have had to claim for an anesthetized procedure to remove a very large grass spike from my Westie's nose the cost for which was £160. The process has been absolutely smooth with no demand for long forms to be filled in. All that was required was a short chat on the phone with friendly and sympathetic staff and Bought by many took over. I cannot praise the company enough and hope they go from strength to strength. Reviewed on: 7th August 2020

Excellent service

5
Great customer care and value for money. Reviewed on: 7th August 2020

Bought by Many and I can see why.

5
Just a pleasure to deal with. From the advice I was given regarding which policy to take out, to having to make a claim. All dealt with in a friendly and helpful manner with lots of communication. So easy. Best Pet Insurance I have ever used. Reviewed on: 7th August 2020

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