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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

I’ve only had them for a few months but they have pa...

5
I’ve only had them for a few months but they have paid our claims and been prompt when contacted. Reviewed on: 1st October 2024

Rapid responses and simple to use

5
I recently claimed and the process was east to manage. I was reimbursed very quickly and with no fuss. Reviewed on: 1st October 2024

Great service

5
Great, really good service. Thank you. Really nice time. Would recommend to family and friends because it’s so good. Not sure how many character I have to write but I’ll keep going. On 188 now and I still need to type more. Reviewed on: 1st October 2024

Outstanding service

5
We had a claim a couple of years ago and many pets reviewed the documents that day and had paid out on the claim by the following morning. As anxious new pet owners we were so impressed! We immediately recommended to all of our friends and family with pets. Reviewed on: 1st October 2024

Love the video vet, used it a couple of times.

5
Love the video vet, used it a couple of times. Excellent Reviewed on: 1st October 2024

Only good experiences with customer services - wait...

5
Only good experiences with customer services - wait times have been longer on the phone though. Pricing seems to go up more than expected but we don't want to go elsewhere, so we manipulate the coverage to bring the cost down. Reviewed on: 1st October 2024

Brilliant value for money & so easy!

5
Brilliant value for money and so easy to set up and manage! Reviewed on: 1st October 2024

No issues yet

5
Thankfully not needed their services yet - have just retained policy. To date any dealings have been straightforward and staff very clear and pleasant Reviewed on: 1st October 2024

When I was probably my most scared about my dog Miso...

5
When I was probably my most scared about my dog Miso, the vets were so calm and supportive and put me at ease Reviewed on: 1st October 2024

Customer service

5
Their customer service is amazing, calls are answered quickly and they are very helpful when it comes to queries, they don’t overload you with information or use jargon that doesn’t make sense. They make understanding your insurance easy and stress free, I have already recommended them to friends and family. I wouldn’t choose anyone else to be part of my dogs care Reviewed on: 1st October 2024

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