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ManyPets: Pet insurance reviews

4.87
Based on 13,414 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Only good experiences with customer services - wait...

5
Only good experiences with customer services - wait times have been longer on the phone though. Pricing seems to go up more than expected but we don't want to go elsewhere, so we manipulate the coverage to bring the cost down. Reviewed on: 1st October 2024

Brilliant value for money & so easy!

5
Brilliant value for money and so easy to set up and manage! Reviewed on: 1st October 2024

No issues yet

5
Thankfully not needed their services yet - have just retained policy. To date any dealings have been straightforward and staff very clear and pleasant Reviewed on: 1st October 2024

When I was probably my most scared about my dog Miso...

5
When I was probably my most scared about my dog Miso, the vets were so calm and supportive and put me at ease Reviewed on: 1st October 2024

Customer service

5
Their customer service is amazing, calls are answered quickly and they are very helpful when it comes to queries, they don’t overload you with information or use jargon that doesn’t make sense. They make understanding your insurance easy and stress free, I have already recommended them to friends and family. I wouldn’t choose anyone else to be part of my dogs care Reviewed on: 1st October 2024

Good, I only used vet call once but super helpful.

5
Good, I only used vet call once but super helpful. Plus customer service were helpful when a asked about different price options no hard selling and explained it all and kept it simple Reviewed on: 1st October 2024

Immediate prompt service every time.

5
I have never had any issues with the customer experience with you, made a claim and the claim got dealt with immediately. Reviewed on: 1st October 2024

Anything i have needed to ask about i have found man...

5
Anything i have needed to ask about i have found many pets to be fantastic with everything and alot of claims have been paid very quickly Reviewed on: 1st October 2024

Quick efficient service, easy claim process and good...

5
Quick efficient service, easy claim process and good customer service Reviewed on: 1st October 2024

Great company with fabulous customer service.

5
Great company with fabulous customer service. What more could a pet owner want! Reviewed on: 1st October 2024

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