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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Great but needs improvement

2
Great customer service but they do need to process claims faster , it took me nearly 7 weeks from start to finish , I would recommend as they do keep you updated every so often but there is room for improvement Reviewed on: 7th August 2020

The name says it All

5
No wonder so many people use Bought by Many, it’s value for money great choice of policies and quick service. The staff are very friendly and helpful too Reviewed on: 7th August 2020

Amazing service

5
Claiming anything on any insurance usually feels like such an onerous, daunting task, so I was incredibly impressed with the ease and speed at which I was able to input my claim online and how quickly the claim was dealt with. I can't fault this insurance policy so far. Reviewed on: 7th August 2020

Excellent affordable pet insurance

5
I haven't needed to use the insurance but the price is very reasonable and this insurance had better perks than any other insurance provider. Reviewed on: 7th August 2020

Simply put, brilliant!

5
I have used a few insurers for my two Staffordshire Bull Terriers over the last 6 years and the service has been lacking. Moved to BBM on recommendation a couple of years ago. The original sales process was easy, and the customer service very good. Where they came into their own though was upon claim. Having never claimed before I was worried it was going to be one of those horror stories where you are months on and they deny the claim. The claim we made (well two in one go) was dealt with quickly, and efficiently even during lock down when they had fewer operators. The staff were knowledgeable, reassuring, and did exactly what they said they would, when they said they would. Once agreed the monies were paid into my bank account the next day. Would highly recommend. Reviewed on: 7th August 2020

It does exactly what is says it does

5
Not needed to claim however they do keep me updated on current issues which is a very good thing Reviewed on: 7th August 2020

Cheap

5
Cheapest pet insurance of the marchet! Reviewed on: 7th August 2020

Peace of mind

5
So Far I haven’t had to use the insurance but it gives me peace of mind knowing my dogs are cared for Reviewed on: 7th August 2020

excellent

5
very reasonable price and so far has stayed the same for three years more than happy with it thank you so much sheila leatham Reviewed on: 7th August 2020

brilliant, very happy

5
Really pleased with my insurance , have the for life one which gives piece of mind with ever increasing vet prices, there are e few to choose from and I am sure everyone can find one to tailor their need Reviewed on: 7th August 2020

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