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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

New pet owner

5
First time I’ve had a pet, Bought by many was a fair price & simple process with everything explained easily. Reviewed on: 6th August 2020

Decent company.

5
Payout can be a little bit slow but the staff are friendly and easy to deal with. I like the choice of policies which is something that a lot of insurance companies don't do. The shame is that they hike their premiums once the dog turns three. Reviewed on: 6th August 2020

Best

5
I have been with Bougth by Many for two years. Excellent customer service, best value for money and access to on-line veterinary service. I will continue with BougthbyMany Reviewed on: 6th August 2020

Best insurance

5
Very good pet insurance The best option to get all what you need for your pet Reviewed on: 6th August 2020

Fantastic value, excellent service

5
We have, unfortunately, had to make several claims for our 2 accident prone cats, all of which have been dealt with efficiently and without quibble. This is the best value pet insurance we have found and we have been delighted with the total peace of mind it gives us. Reviewed on: 6th August 2020

A decent priced insurance company

5
Great idea to have money back if no claim made Reviewed on: 6th August 2020

easy claim process

5
Needed to claim for one of my cats and it was so easy. The telephone advisor was really informative and helpful and easy online claim form. I was kept informed through the process and payment was quick especially as it was post-lockdown. It has been so simple to submit follow up claims for the same condition. It's stressful to have a poorly pet anyway, but Bought By Many takes some of the stress away so you can concentrate on getting your four legged friend better Reviewed on: 6th August 2020

Excellent cover

5
Researched policies for ages and these are the best providers! Reviewed on: 6th August 2020

So far so good

4
Just recently signed up and the prices are reasonable unlike other insurance companies Reviewed on: 6th August 2020

Amazing service at a brilliant order ce!

5
I have had a number of policies with other pets over the years, nothing compares to BBM! They update you every step of the way, their claims system is so easy to navigate and their customer service is honestly second to none! I had a litter recently and recommended them to all my puppy parents! I am just that impressed! Reviewed on: 6th August 2020