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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Unfortunately we had to make a early claim

5
Got our new Labrador puppy and she picked up a nasty virus about 2 months later. Made a claim and found it easy and we were paid out promptly. Reviewed on: 6th August 2020

Brilliant cover, brilliant price

5
Excellent first year with BBM. They have dealt with any claims quickly and the cover is amazing, covering far more than my previous insurer. Was with John Lewis pet insurance with my previous dog and the premium doubled every year so I was paying £1500+ in the final year of my 8 year old cocker spaniel's life. I have the same breed dog now and the premium was half the price John Lewis quoted for my new dog and at renewal the premium has actually gone down by £1 a month. What's not to like? Reviewed on: 6th August 2020

Great cover at the lowest price we found

5
Not only is the cover as good as you will find, they have great alternative pricing plans to suit your needs. Couple that with hassle free, simple claims procedures (we have claimed once and it was perfect with communication feom them all the way from submitting a form to payment to our vets) and you have an unbeatable service and insurance provider. We have used a number of companies to date and BoughtByMany are the most comprehensive, forward thinking and caring company we have had the pleasure of using. Reviewed on: 6th August 2020

Best pet insurance around

5
Excellent service, I found it better deal than any other pet insurance and have no worries. Reviewed on: 6th August 2020

Fantastic service!!

5
Very recently one of my dog needed medical attention and an overnight stay at a vets. I made an online claim which was very simple and the claim was settled within weeks. I was notified And kept informed every step of the way by email and text. Couldn’t recommend this company enough and won’t go anywhere else now. Reviewed on: 6th August 2020

No hassle claim for my dog

5
My dog had a bad ear infection and needed vetenary care to Investigate and clear which was done under anaesthetic. The insurance covered this and they dealt directly with the vet and I did not have to worry Reviewed on: 6th August 2020

Straightforward and professional

5
Easy to deal with and takes the hasale away. Peace of mind insurance. Great product. Reviewed on: 6th August 2020

Great service, friendly and helpful with excellent cover options

5
Really easy and clear to obtain quotes, excellent range of cover options and very friendly and helpful. Also access to First Vet was brilliant only a few days after receiving our puppy and going ahead with our policy. Reviewed on: 6th August 2020

Very best Pet Insurance Provider

5
I was the Pet cat owner who got the cream! I received help, advice and Reassurance at a very difficult and worrying time. I was kept advised of Progress at every step and once the claim was concluded payment was Promptly issued. Reviewed on: 6th August 2020

Top class service

5
Having had my first experience with my pet being extremely ill, Bought by Many were extremely patient and helpful when dealing with my claim submitted. It wasn't too strenuous dealing with them and lightened the load with them liaising directly with our veterinary surgery and hospital. Upon processing of claims, I received a phone call to recap and clarify everything and claims were settled very quickly and easily. I think the fact BBM were able to take the weight of my shoulders helped allow me to concentrate on the best care and recovery for my puppy. Cannot thank them enough and would highly recommend Reviewed on: 6th August 2020