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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great value user friendly insurance

5
I have had one claim and it was very easy to make claim online and upload invoices. Also have used the free online vet Consultation several times which is so helpful. You get a video appointment within half An hour and an email summarising advice given and when to contact your vet. It has avoided a vet trip each time. Reviewed on: 6th August 2020

Simply the Best!!

5
I rang to log a claim and right from the very beginning, from the call with the advisor to the actual pay out everything was seamless no problems at all...and so quick too! Reviewed on: 6th August 2020

Without a doubt the best pet insurance company around

5
Having had to use Bought By Many recently for my dog that had a serious knee injury I found the claim system easy to use and hassle free. So much better than two previous companies I have used in the past. I highly recommend Bought By Many for looking after your pet and they are good value too. Reviewed on: 6th August 2020

Excellent service.

5
Probably the best pet insurance I’ve had dealings with, excellent customer service, a nice easy and simple to use website. Very easy to add a new claim or continue and existing one. Probably the best pet insurance I’ve had dealings with, excellent customer service, a nice easy and simple to use website. Very easy to add a new claim or continue existing one. Most of all quick pay out for claims. I would recommend bought by many to anybody that has a pet. Reviewed on: 6th August 2020

Fabulous company with easy to use and understand processes for signing up

5
So far really impressed by BBM. So easy to get started and great to know we have the FirstVet feature if we need to ask advice with our dog. As first time pet owners this is really helpful. Reviewed on: 6th August 2020

Easy, supportive ..a great pet insurance provider.

5
Easy to join, on line vet help if required, easy to make a claim , speedy response. Reviewed on: 6th August 2020

Easy and straightforward. Quick and hassle free

5
I have no excess policy with bought by many for my German Shepherd. Never had any issues with claims. Easy to submit online and processed quickly Reviewed on: 6th August 2020

Expensive but worth it

4
Peace of mind for owners who have a pet with pre-existing conditions. There is a waiting period & higher premiums but wish we'd insured this way from the start. Reviewed on: 6th August 2020

Peace of mind

5
I couldn’t be happier with the service I’ve received from BBM. I had to make a claim last year very close to Christmas, although I was worried about the cost and claiming it couldn’t have been easier. Took one quick phone call and they liaised with and paid the vets directly which meant I could focus on making sure my dog was okay rather than worrying about the cost. Would recommend them to anyone. Reviewed on: 6th August 2020

Great price for fantastic cover

5
Really competitive price for our young Labrador- never had an issue claiming either. Fast payments with the vets able to send all needed information straight to them. Made claiming so easy. You can also claim online so no worrying about calling or ‘out of hours’ issues. Reviewed on: 6th August 2020