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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent service

4
I cannot fault the service that Bought By Many provides. When my Springer was very ill they were fast, efficient and very professional in the help they provided. Reviewed on: 6th August 2020

Great value

5
Best value out there and excellent customer service. Very grateful that we had this cover for both of our cats. Reviewed on: 6th August 2020

Excellent service

5
I phoned to change my second dog from her existing insurer to BBM, as my other dog is insured with them and we have received excellent service. Simon, the person i spoke with was so helpful, going out of his way to explain the policy to me. I would highly recommend BBM. Reviewed on: 6th August 2020

Great value, fantastic cover

5
I insured my puppy last year on the policy where you get money back for no claims, after I got a recommendation from a friend. Thankfully we didn't have to claim, so Buddy will get an extra wee treat. I got free access to an online course in dog first aid, which was fantastic and very interesting and informative. Would definitely recommend Bought By Many. Reviewed on: 6th August 2020

Excellent service

5
Always their to help with good advice. Reviewed on: 6th August 2020

So far, so good!

5
Thankfully, I have not yet been in a position where I have needed to make a claim. However, this is partly due to the super FirstVet app which spared me in in person a vet visit during lockdown. The animalloveonline first aid course offered free as Bought By Many customer was also extremely useful. I feel so much better prepared to spot signs of dehydration and know not to rush a dog to the vets if it is having a seizure. And... who knew black tea can clean a wound and spider webs can aid healing*? (*obviously not to be used as an alternative to qualified veterinary assistance). Bought By Many had so many different options to suit my needs (including low & no excess) and these inclusive extras had made all the difference. I assume these make sense to the company - a video triage service if you are uncertain whether a vet trip is really necessary and some basic first aid to avoid doing more harm than good. While their prices remain competitive, I am happy to recommend. Reviewed on: 6th August 2020

Dog insurance

5
Great easy experience would recommend to everyone Reviewed on: 6th August 2020

Brilliant prices and such an easy platform to use

5
I've already recommended Bought My Many to friends who have also had a brilliant experience. Really first class operation. Reviewed on: 6th August 2020

Excellent service

5
Best experience I have ever had with a claim. Reasonable rates, easy to claim when you have to, simple and responsive service at a worrying time. Have already recommended. Fab! Reviewed on: 6th August 2020

Helpful even when you arent asking

5
I’ve found that the regular emails I get from Bought by Many has given great insights into areas, that I didn’t consider. How to keep your pet cool in summer, how to ease your pet into post lockdown routine. It’s like a extra bonus I never got from my previous insurer Reviewed on: 6th August 2020

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