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ManyPets: Pet insurance reviews

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4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Cost-effective, easy to manage pet insurance

5
We are fortunate that we haven't had to use our pet insurance yet, but Bought By Many came highly recommended and so far has been a very easy to manage insurer. Reviewed on: 6th August 2020
TacoThePug's avatar
TacoThePug

"BOUGHT BY MANY" AND THIS IS WHY

5
After much research l finally decided on a Bought by Many insurance policy for my dog. Reason for my choice was simple. Best price & more cover than the competition. But most important, l have read reviews from customers who have needed to make a claim. Those reviews were positive. You may save a few Bob by shopping around. But regardless of how much the saving, the policy is of no use if the provider starts to look for reasons not to pay out when your pet is going to die if you cannot afford to pay for treatment. Sadly, my last dog needed an operation. Having no insurance my only option was to have the PDSA do the operation. My dog died 5 days later in their care. I am a registered people nurse. Despite me pointing out their failures, their investigation found no wrongdoing. Much as l expected. That dog was my best friend and l let her down by having no insurance which would have allowed me to choose which vet would perform the surgery. Ask yourself one question. What would you pay for your pets lifesaving surgery? Me? I would have gladly paid 10 times the cost of the bought by many policy as my dog was only 7. She was a Bichon & it was a simple bladder stones operation, so she would have lived another 10yrs at the minimum. 1yr 10 months & 6 days since l buried her & l still miss her & will always feel the guilt for not having her insured. To look into her eyes knowing she was going to die was one of the most traumatic days of my life. If you love your pet, then sort out the insurance without delay. Don't do as l did. After you sort out your insurance. Check out the reviews on the local vets. Choose one that has 24hr callout. Then get your pet registered. Don't leave it until an emergency occurs. You would do it for your child, so do it for your pet. Jim Reviewed on: 6th August 2020
Jim's avatar
Jim

Just very good and helpful

5
Couldn't do enough for me and creeper than any one else Reviewed on: 6th August 2020
Rosine 's avatar
Rosine

Excellent Service

5
My dog needed an MRI and BBM Team made the process fast, easy and less stressful. Reviewed on: 6th August 2020
Sarah Lock's avatar
Sarah Lock

Faultless

5
I chose a mid-range sort of policy for my rescue crossbreed who I thought was in robust health and unlikely to need much in the way of veterinary care in the coming years... I was VERY wrong and she has had two serious surgeries within a month of each other along with other more minor complaints, bringing the total vet bill to tens of thousands. The Bought By Many claims process was completely painless every time and quickly paid. The cherry on top is, after these costly claims, the renewal price was barely more than the previous year (and very clearly due to factors other than my claim history). Very pleased indeed. Reviewed on: 6th August 2020
Groags's avatar
Groags

Very good no non sense pet insurance

5
Easy to set up, good value for what it covers! No unnecessary extras unlike others. Reviewed on: 6th August 2020
Gabriela hatter's avatar
Gabriela hatter

Excellent service

4
I cannot fault the service that Bought By Many provides. When my Springer was very ill they were fast, efficient and very professional in the help they provided. Reviewed on: 6th August 2020
Steve Stringer's avatar
Steve Stringer

Great value

5
Best value out there and excellent customer service. Very grateful that we had this cover for both of our cats. Reviewed on: 6th August 2020
Richard Bond's avatar
Richard Bond

Excellent service

5
I phoned to change my second dog from her existing insurer to BBM, as my other dog is insured with them and we have received excellent service. Simon, the person i spoke with was so helpful, going out of his way to explain the policy to me. I would highly recommend BBM. Reviewed on: 6th August 2020
Jude Pitman's avatar
Jude Pitman

Great value, fantastic cover

5
I insured my puppy last year on the policy where you get money back for no claims, after I got a recommendation from a friend. Thankfully we didn't have to claim, so Buddy will get an extra wee treat. I got free access to an online course in dog first aid, which was fantastic and very interesting and informative. Would definitely recommend Bought By Many. Reviewed on: 6th August 2020
Louise's avatar
Louise

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