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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

So far, so good!

Thankfully, I have not yet been in a position where I have needed to make a claim. However, this is partly due to the super FirstVet app which spared me in in person a vet visit during lockdown. The animalloveonline first aid course offered free as Bought By Many customer was also extremely useful. I feel so much better prepared to spot signs of dehydration and know not to rush a dog to the vets if it is having a seizure. And... who knew black tea can clean a wound and spider webs can aid healing*? (*obviously not to be used as an alternative to qualified veterinary assistance). Bought By Many had so many different options to suit my needs (including low & no excess) and these inclusive extras had made all the difference. I assume these make sense to the company - a video triage service if you are uncertain whether a vet trip is really necessary and some basic first aid to avoid doing more harm than good. While their prices remain competitive, I am happy to recommend. Reviewed on: 6th August 2020

Dog insurance

Great easy experience would recommend to everyone Reviewed on: 6th August 2020

Brilliant prices and such an easy platform to use

I've already recommended Bought My Many to friends who have also had a brilliant experience. Really first class operation. Reviewed on: 6th August 2020

Excellent service

Best experience I have ever had with a claim. Reasonable rates, easy to claim when you have to, simple and responsive service at a worrying time. Have already recommended. Fab! Reviewed on: 6th August 2020

Helpful even when you arent asking

I’ve found that the regular emails I get from Bought by Many has given great insights into areas, that I didn’t consider. How to keep your pet cool in summer, how to ease your pet into post lockdown routine. It’s like a extra bonus I never got from my previous insurer Reviewed on: 6th August 2020

An easy experience getting pet insurance

I went through various sites looking for a pet insurance policy that suited my requirements. The variations of policies and prices were mind boggling. I found bought by many’s wording of their policies very easy to understand, I know exactly what has been put in place for my pet and the policy certainly meets my requirements. This was not the cheapest company I found but it was the cheapest for my personal policy requirements. I can speak to a trained veterinary nurse if I’m worried about my pet and this would have been crucial for me if my pet got sick during lockdown. My vets were not accepting calls except emergencies, so when you are worried, reassurance is a great thing to have at the end of the phone line. Reviewed on: 6th August 2020

1000% recommend

We took our policy out and a few days later we had to claim due to our puppy having a bad accident. Customer services were great and couldn’t recommend enough! Thank you again for being so great Reviewed on: 6th August 2020

Best pet insurers around!

My dog has hip problems and bought by many make claims so easy and there’s never any issue with payments. By far the best around! Reviewed on: 6th August 2020

Bought by many pet insurance review

I have had never had an issue with bought by many and their customer service team have been lovely and friendly with all my enquires. They have better coverage for less money than my last insurance. Reviewed on: 6th August 2020

Insurance business as it should be.

All online easy. Purchase & claims handling. Quick & efficient. Video vet is excellent. Reviewed on: 6th August 2020

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