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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Excellence

Always helpful on the phone. Paying out is very quick Reviewed on: 6th August 2020

Jessie's cover

Very pleased with the service and for the first time ever I had a no claims refund. Reviewed on: 6th August 2020

Very easy to set up and communications is great!

We have had our policy for about 9 months and feel like we are always kept up to date with new offers and when our payment is being taken. So easy to set up and by far the best price! Reviewed on: 6th August 2020

Pet and human friendly people!

Really friendly people-you are not just another policy sale. They must have pets themselves they seem so genuinely interested. Reviewed on: 6th August 2020

Quick, simple, rewarding!

Referred by a friend. Very simple and quick registration easy to get a quote and the quotes were understandable! In lay persons terms! Excellent to have the telephone calls with a vet. Easy to get an appointment and fit your pets health around a busy lifestyle Reviewed on: 6th August 2020

Great cover, friendly staff, fast payment. Perfect.

My lab needed TPLO surgery 11 weeks ago. BBM were brilliant, efficient, friendly and paid up within a week. Perfect. Made a stressful situation stress free Reviewed on: 6th August 2020

Cockerhoop

Great price and service, Bought By Many also continue to adapt and improve their product, for example with free video consultations. Happy pup and parents :) Reviewed on: 6th August 2020

Value for money

Competitive prices. Keep me updated about services and even pay back some of your annual premium if no claims made Reviewed on: 6th August 2020

Best on the Market By far

The cost of their policies and the benefits are far better than PetPlan, for example you get to choose level of excess you want to pay. I have made three claims and they were all settled on the app within a week of submitting. Really great service Reviewed on: 6th August 2020

OK but not great

Insurance was easy to set up and staff were ok to deal with. When I made a claim they did pay out (after a lot of looking for reasons not to) but then put up the monthly premium by £8 at renewal, which seemed excessive. After I refused the renewal and went elsewhere, they offered to find a way to lower the premium (probably by increasing the excess), but I think they should offer the lowest price they can at renewal. In other words, they don't reward loyalty and would let you pay over the odds if you didn't question the renewal price. I know this is standard insurance-company practice, but in the words of Shania Twain, "That don't impress me much." Reviewed on: 6th August 2020

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