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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13424 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13424)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

one step beyond - customer service

offer a wider range of pet insurance than most providers and a personalised approach to understanding your needs Reviewed on: 1st September 2019

Fantastic cover and no hassle claims

Fantastic cover. £15,000 vet fees, £69 excess for a lifetime policy. We've made one claim so far and they dealt with the vet directly. Any time that I have spoke with the team, they seem to be very friendly and want to help. Just what I like. No fuss, no hassle. 5 stars all round for the team at bought by many. Would highly recommend this company to anyone that's looking for pet insurance. Reviewed on: 27th August 2019

Always reliable

Quick , straight forward , friendly , caring service . Reviewed on: 26th August 2019

Very easy claim

I recently had to make two claims and it was very easy, filled out their online form and received my refund of what I’d paid out within a couple of weeks. Was very pleased with the experience Reviewed on: 16th August 2019

Pet Insurance

Great price for my two pooches and even better service. 5 Star indeed! Reviewed on: 8th August 2019

They paid my claim easily and simply

So great to have insurance that's actually there for you when you need it Reviewed on: 3rd August 2019

Best Experience Ever

My dog had to go through two operations at veterinary hospital and Bought by Many dealt with the Hospital direct and covered the cost, what more could you ask for. Fom making the claim to dealing with the Customer Service team was a fantastic experience. Highly Recommend BOUGHT BY MANY. Reviewed on: 24th July 2019

Brilliant

Easy to set up great cost given me great peace of mind pets are covered but at low cost Reviewed on: 6th July 2019

Easy and great service

Quick and easy application , great communication and really helpful telephone service Reviewed on: 12th June 2019

Disgraceful company

Don't let bought by many fool you with the non claim refund. We were told we'd be refunded in January 2019 within 3 days, it's not the middle of Feb 2019 and we are still trying to get the agreed fee. They've also increased our policy by £40 per months for a dog we haven't claimed on. They are con artists, as soon as this debacle if sorted we will be cancelling. They might be cheap, but there's a reason !!! Reviewed on: 19th February 2019

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