Write a review

Newsletter

Go to business site

ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

View other ManyPets products

4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Best Experience Ever

My dog had to go through two operations at veterinary hospital and Bought by Many dealt with the Hospital direct and covered the cost, what more could you ask for. Fom making the claim to dealing with the Customer Service team was a fantastic experience. Highly Recommend BOUGHT BY MANY. Reviewed on: 24th July 2019

Brilliant

Easy to set up great cost given me great peace of mind pets are covered but at low cost Reviewed on: 6th July 2019

Easy and great service

Quick and easy application , great communication and really helpful telephone service Reviewed on: 12th June 2019

Disgraceful company

Don't let bought by many fool you with the non claim refund. We were told we'd be refunded in January 2019 within 3 days, it's not the middle of Feb 2019 and we are still trying to get the agreed fee. They've also increased our policy by £40 per months for a dog we haven't claimed on. They are con artists, as soon as this debacle if sorted we will be cancelling. They might be cheap, but there's a reason !!! Reviewed on: 19th February 2019

A company that gives you confidence

I have been with them for a couple of years and not made a claim but their blurb gives you confidence that unlike other insurance companies who are keen to take your money but reluctant to pay out & wack up premiums if you claim. Bought by many pay back 20% of your premium if no claims made in that year. Reviewed on: 24th January 2019

Fantastic value

Very helpful. No frills but competitive prices Reviewed on: 6th October 2018

Great value pet insurance

Great value insurance for my two dogs. Found a policy which had everything I require. Easy to set up the policy online and very helpful on the phone. Not yet had reason to make a claim but it seems straightforward if I had to. Reviewed on: 1st October 2018

Easy, cheap, understandable

Everything is clear and easy to understand, great value for money and comparable to the market (better in a lot of cases) . The simplicity should be the aim of ALL other insurers Reviewed on: 29th September 2018

Excellent service provided

Our new pet dog has had quite a few unexpected visits to the vets in his early life and every time we have had to make a claim, Bought by Many have simply been brilliant and have helped us immensely. We would recommend them to anyone thinking of getting a pet as they are second to none. Top class service from start to finish, thank you so much. Reviewed on: 17th September 2018

Finally, some common sense in the insurance industry

With all the talk about vaccines possibly harming pets, I wanted to be able to choose for myself whether to vaccinate my dogs or not. I phoned this company to explain my concerns and they said they are aware that many owners are worried by this and that if I chose not to vaccinate, it would not invalidate my insurance. If any of my dogs needed treatment for a "vaccinable" illness, they would not cover it, but if they fell ill for any other reason, my insurance would not be affected. As vaccines are meant to last years anyway, the chances of my dogs getting a "vaccinable" illness is very slim and I commend this company for taking the customers concerns seriously about this matter. Reviewed on: 16th September 2018

Alternative products

Pet Insurance
from Direct Line 4.32 from 39 reviews
Pet insurance (discontinued)
from helpucover (inactive company) 3.58 from 7 reviews
Pet insurance
from John Lewis 2.66 from 48 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub