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ManyPets: Pet insurance reviews

4.74
Based on 13,422 reviews, last reviewed 16th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Great

5
Every one I deal with is so friendly and helpful. Best Insurance Company I have dealt with. Reviewed on: 5th September 2018

Great product

5
It came to our 1st year renewal date for our pet insurance and my current provider had upped my premium by over £20 per month with no claims or preexisting conditions. I decided to shop around and Bought by Many gave us the best premium lifetime policy for a great price and their customer service was brilliant. Reviewed on: 5th September 2018

Good value for money

5
Left per plan for bought by many as the reviews were really good Reviewed on: 5th September 2018

Very helpful

5
Very helpful and they keep you updated on special promotion. Reviewed on: 5th September 2018

Great value insurance

5
Great cover,with no excesses to pay!! Made 1 claim which was settled very quickly with minimum effort.Always recommend to family and friends. Reviewed on: 5th September 2018

Brilliant

5
I had to claim through Bought by Many. They were quick and efficient. Everything was sorted out in no time flat. You only pay the excess once in a year. I recommend them to everyone. Reviewed on: 5th September 2018

Best insurance company I have ever dealt with.

5
Easy to use, no hidden agendas, plain simple claim system. . Always a way to contact them if you neeed information. They keep you up to date with text messages and emails. They dealt directly with my vet so I just received information of claims etc. Many thanks for sorting my claim and making the whole proceedure stress free during a very stressful time. Reviewed on: 5th September 2018

All very easy to set up

5
Easy to set up and good communication so far. I havent had to make a claim so cannot comment on that service but the cover they offered was very reasonable and seems to be well thought out unlike some insurance companies. Reviewed on: 5th September 2018

Professional, very helpful and made the whole process easy

5
My puppy Luna was unfortunately poorly I rang the helpline and was pleasantly surprised how helpful the lady was and she took care of my claim contacting the vets etc; I received regular updates as to the progress of my claim and they always explained why it was held up slightly (due to lack of response from my vet) I would not hesitate to recommend Bought by Many based on my experience to anyone. Well done BBM you made a worrying time an easy experience. ***** Reviewed on: 5th September 2018

Simple transaction and competitive

4
Great company to deal with and online sales support. Reviewed on: 5th September 2018