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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

No issues

5
Nothing has ever been too much of an issue when we've queried things with them. Including using some of their external services and chatting to online vets :) Reviewed on: 1st October 2024

I made one claim which was delt with and it was expl...

4
I made one claim which was delt with and it was explained to me whyit was not covered Reviewed on: 1st October 2024

Claims are paid in a timely manner.

5
Claims are paid in a timely manner. Customer service over the phone is quick and easy. Reviewed on: 1st October 2024

Highly recommend.

5
I have an elderly cat who is now receiving medication. ManyPets make it very easy to make a claim for her medication. I can easily do this using their online claim process. Unlike previous pet insurance companies that I have used they will also accept claims for medication that has been prescribed by the vet but purchased online. This surely helps to keep their costs down which in the longer term will help to keep the cost of insurance policies down. I would highly recommend them. Reviewed on: 1st October 2024

Very helpful with pet information

4
Very helpful with pet information Reviewed on: 1st October 2024

Great Experience

5
Had to claim at the start of last year and the process was very straight forward from attaching receipts to receiving payment. The feature of returning your premiums each year is very engaging to customers and ensures you only claim when absolutely necessary. Reviewed on: 1st October 2024

The people on the phone are pleasant and helpful.

3
The people on the phone are pleasant and helpful. I especially like the chance to talk to a VET for 10 minutes and it is free. Unfortunately , we are paying a large dog premium, but our dog is only 19kg Reviewed on: 1st October 2024

Dealt with my claim very promptly so I wasn’t out of...

5
Dealt with my claim very promptly so I wasn’t out of cash and people on the phone are always very helpful courteous and knowledgeable Reviewed on: 1st October 2024

I recently had to claim for one of my dogs who had t...

5
I recently had to claim for one of my dogs who had to have surgery on his back leg, they couldn’t be more helpful with the whole procedure the my answered any questions that I had on it all Reviewed on: 1st October 2024

Dropje was a rescue dog from Spain.

5
Dropje was a rescue dog from Spain. We adopted her and she is a very loved addition to our family. Sadly it became apparent that she was infected with the disease leashmania, for which there is no cure only the hope of the disease becoming dormant. Many pets helped us save her life and continue with lifetime support for her. Without there help We would have had to have her put down. I can’t praise many pets enough for their support, and making claims easy. They have been brilliant and we thank them very very much. Reviewed on: 1st October 2024