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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Great value for money.

5
Great value for money. Really helpful information sent through on health & offers. Reminder sent when direct debit due to go out. Reviewed on: 1st October 2024

Never had an issue.

5
Never had an issue. Needed a vet consult was amazing. No hassle vet visit claim all done for me. Reviewed on: 1st October 2024

Fantastic service and great value for money with lot...

5
Fantastic service and great value for money with lots of added benefits for my pup Reviewed on: 1st October 2024

Very efficient and top notch service!

5
Very efficient and top notch service! Although they say processing claims takes up to 6 weeks but they always do it in less than 2 weeks! Reviewed on: 1st October 2024

No question unanswered

5
Every time I have had a question or query regarding my young dog, I have found the answer quickly and in depth to help me Reviewed on: 1st October 2024

Very reliable , good communication and there when we...

5
Very reliable , good communication and there when we need them, and dealt with our inquiries very effectively Reviewed on: 1st October 2024

Excellent customer service

5
Customer service is excellent, courteous and friendly. Extremely swift when settling claims. Easy to navigate system. Additional benefits are a nice touch. Reviewed on: 1st October 2024

The most honest of insurers

5
The ManyPets team are friendly helpful and knowledgeable. Above all they are honest. I’ve only had to make one claim but it was settled fast and with no fuss. The added First Vet service is a huge bonus. Reviewed on: 1st October 2024

Simple to insure, great cover, easy to contact and a...

5
Simple to insure, great cover, easy to contact and a range of extra offers available too! Reviewed on: 1st October 2024

Good but gets more expensive every year!

4
Never had to contact them since I took the policy out over 3 years ago, apart from when I had an initial problem which was sorted without fuss. However I am unhappy that the fees increase so much every year when you have never claimed! Reviewed on: 1st October 2024