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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Multi pet discount is great

5
Never had to claim with many pets but have had no problems with anything so far. The insurance covers more than others do, and having a multi pet discount is great Reviewed on: 1st October 2024

Quite slow to get back after contacting with a query

4
Quite slow to get back after contacting with a query Reviewed on: 1st October 2024

My spaniel girl had Meningitis when she was 11 month...

5
My spaniel girl had Meningitis when she was 11 months old and we nearly lost her, but after nearly a year on steroids she's doing good but has had a few problems because of her immune system, manypets have been fantastic and always sorted things out quick when we claim. Reviewed on: 1st October 2024

I've never had any issues and been lucky that I've n...

5
I've never had any issues and been lucky that I've not needed to claim for bailey as he's fit and well what I fine exceptional is that I do get money back due to me not making a claim, I would recommend many pets to anyone who is looking for good Insurance prices with excellent cover. Reviewed on: 1st October 2024

Nice staff helpful solid.

5
Nice staff helpful solid. Never had to make a claim and.hopefully won't have to for a long time Reviewed on: 1st October 2024

Good company no problems payment on claims very goo...

5
Good company no problems payment on claims very good no problems at all Reviewed on: 1st October 2024

Appreciation for Outstanding Service

5
Firstly, I want to commend your customer service team for their professionalism and efficiency. Whenever I had questions or needed assistance, they were always quick to respond and provided clear and detailed guidance. Their patience and expertise made me feel very reassured. Additionally, the claims process was incredibly smooth and transparent. My claim was reviewed and processed promptly without unnecessary complications, which I greatly appreciate. The efficiency and customer-centric approach of your company have truly impressed me. As a pet owner, I feel fortunate to have such a reliable insurance company backing us up. Once again, thank you for the exceptional coverage and support you provide for our pets. Reviewed on: 1st October 2024

Great experience

5
Made contact at renewal. Service was great, very friendly and clear. Also used the vet support which was very useful. Reviewed on: 1st October 2024

It's a good and reliable insurance company.

4
It's a good and reliable insurance company. Reviewed on: 1st October 2024

Peace of mind for the unexpected for any pet owner.

5
When Sammy hurt his leg, many pets were there to support us. They paid the vet directly for his operation and medications. They then reimbursed me for the physiotherapy sessions Sammy needed. Having that peace of mind, that we were covered meant I could focus on Sammys recovery. Peace of mind for the unexpected for any pet owner. I'd recommend many pets. Reviewed on: 1st October 2024