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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Supporting Jacob, Ida and Heidi.

5
Great email updates on my claim. Reviewed on: 1st October 2024

24/7 video calls included

5
Many pets offers video calls which is really helpful when you’re not sure whether to visit the vet’s or not Reviewed on: 1st October 2024

Customer service has been wonderful

5
Customer service has been wonderful Reviewed on: 1st October 2024

Swapped from direct line insurance a few years ago a...

5
Swapped from direct line insurance a few years ago and although Iv never needed the insurance it gives me piece of mind Reviewed on: 1st October 2024

Quick, friendly, straightforward

5
Quick, friendly, straightforward Reviewed on: 1st October 2024

Fast to pay out

5
We have made a number of claims and have never had any issues and the money has always been paid promptly Reviewed on: 1st October 2024

Good but renewal prices were really disappointing an...

4
Good but renewal prices were really disappointing and were much higher despite no claims and my dog being healthy. I emailed for the the chance to discuss but no opportunity to get a new deal offered via email. Reviewed on: 1st October 2024

Lost Otis last Christmas, Manypets were there to hel...

5
Lost Otis last Christmas, Manypets were there to help every bit of the way, when you lose your family pet it’s such a sad time, you need someone like manypets to take control and make it as stress free as they can, so when we got our new puppy Woody it was a no brainier to take out a new policy with manypets for the peace of mind they give me Reviewed on: 1st October 2024

No issues. Paid out everytime without issues

5
Although my dog has had over £7k in treatment and surgery in the last 6 months, I haven't had to call many pets even once as my vet has dealt directly with manypets and I have been paid out within a few days everytime Reviewed on: 1st October 2024

Excellent service

5
I've only had to claim once in 5 years but the claim was settled in full the same day as it was submitted and the money in my account within hours. Excellent! Reviewed on: 1st October 2024