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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

A very positive experience when making a claim!

5
In the five years that I have had insurance with ManyPets (originally Bought By Many when I first joined), I only neede to make a claim once, however, that experience was very positive and making a claim was done via my vet’s practice which made it stress-free for me. Payment for the claim was made without any issues. Reviewed on: 1st October 2024

Fast payouts when claiming

5
When we had to make a claim, it was paid out the following day - absolutely top class service Reviewed on: 1st October 2024

Great service

5
It's reassuring to have the peace of mind that our pets are insured. Reviewed on: 1st October 2024

Always easy to deal with.

5
Always easy to deal with. Prompt payment on claims and also has the benefit of Video vets. Reviewed on: 1st October 2024

Forever friends.

5
Always informed, kept up to date on offers, reasonably priced insurance plans. Reviewed on: 1st October 2024

My Cat Approves!

4
Good experience with ManyPets, easy to file claims and while sometimes they’ve taken a while to respond, they were approved and didn’t mess around. It is quite pricey and the cost has shot up more than triple my original monthly fee in the last three years, but the service is good and the videocall vet advice has been great! Reviewed on: 1st October 2024

Easy uncomplicated insurance good cover at a great p...

5
Easy uncomplicated insurance good cover at a great price Reviewed on: 1st October 2024

Always pay out quickly, really happy with them

5
Always pay out quickly, really happy with them Reviewed on: 1st October 2024

Many pets have the best customers service.

5
Many pets have the best customers service. Anytime we have had an emergency vet visit, many pets is so easy to upload the details and receipts. They have made the payment the following day. 24/7 vet advice. The best pet insurance. Would not go with anyone else Reviewed on: 1st October 2024

Great customer service, premiums rise steeply

4
Great customer service, they pay out quickly, but premiums rise steeply once you claim Reviewed on: 1st October 2024